Management Technician
Resume:
Kristin Hinz
Cedar Rapids, IA **405
**************@***.***
Highlights of Qualifications
• Knowledge of the field of psychology to understand human behavior and performance;
individual differences in ability, personality, and interests; learning and motivation;
psychological research methods; and the assessment and treatment of behavior and
affective disorders
• Education of the field of criminal justice, including laws, court procedures, and theory
• Comprehension of the English language including the structure and content of the
English language including the meaning and spelling of words, rules of composition, and
grammar
• Strong written skills to communicate effectively in writing as appropriate for the needs of
the audience as well as ability to verbally communicate information and ideas
• Capacity to critically think using logic and reasoning to identify the strengths and
weaknesses of alternative solutions, conclusions or approaches to problems
• Active listening skills to understand implications of new information for both current and
future problem-solving and decision-making
• Demonstrated proficiency with Microsoft Word, Word Perfect, Microsoft Excel,
PowerPoint, the PACTS system, and Lotus Notes
Education
Master of Criminology Projected May 2012
University of Northern Iowa, Cedar Falls, Iowa
GPA: 3.0
May 2009
Bachelor of Arts Degree in Criminal Justice and Psychology
Mount Mercy College, Cedar Rapids, Iowa
GPA: 3.77
Experience
Technician March 2, 2009-Present
United States Probation Northern District, Cedar Rapids, Iowa
• Scan and enter information into PACTS system
• Enter offender information into Microsoft Excel Spreadsheet for recidivism
research project
• Complete other duties as asked or assigned
Volunteer Intern August 18, 2008-December 5, 2008
United States Probation Northern District, Cedar Rapids, Iowa
• Successfully worked with United States Probation Officers
• Learned basic skills required to supervise offenders, complete risk assessments,
and develop appropriate alternatives and sanctions to non-compliant behavior
• Completed occupational duties such as writing Courtesy Supervision Reports,
background checks on Iowa Courts Online and ATLAS, filing paperwork,
utilizing PACTS, and attended court hearings
• Gained knowledge of the Presentence Investigation area, specifically the attention
to detail, writing proficiency required, and the logic for the reports intended for
providing sentencing recommendations to the court
Summer Associate June 4, 2008-August 12, 2008
AmeriCorps VISTA, Cedar Rapids, Iowa
• Began working to fight issues of poverty by performing public awareness work
and launched fund raising efforts
• Served the community through a network of partnerships with nonprofit
organizations
• Recruited and trained volunteers on safety training for flood recovery efforts
• Established the Volunteer Reception Center in the aftermath of the flood
Volunteer Intern April 7, 2007-May 30, 2008
Juvenile Court Services, Cedar Rapids, Iowa
• Fulfilled occupational duties, such as conducted intakes, completed risk
assessments, write-ups subsequent to intakes, attended court hearings, and visited
youth in placement settings
• Learned to conduct interviews to gain personal, social, educational, and family
history and to assess the unique needs of each youth
• Participate in the assessment, placement, and orientation of youth into appropriate
living units and reviewed court proceedings with youth
• Gained an understanding of the requirements of the position comprising not only
of working with youth, but learning case management skills
Youth Counselor June 30, 2007-September 3, 2007
Linn County Juvenile Detention Center, Cedar Rapids, Iowa
• Gained hands-on experience with at risk youth in a residential treatment facility
• Initiated interactions with youth, established rapport and built trust, promoted
socially acceptable attitudes and behavior, encourage development of
interpersonal skills, personal hygiene, and taught necessary life skills
• Utilized behavior management, communication skills, and effectively dealt with
conflict while working with youth
• Recognized and documented threatening, suspicious, potentially suicidal,
assaultive, or inappropriate behavior, and responded to confrontation
appropriately
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