MARLENE M. LEÓN
**** ** ***** ******, **** ***, Miami Gardens, FL 33015
305-***-**** (Cell)
abkq5n@r.postjobfree.com
Employment:
InSource, Inc. Dadeland, Florida
Human Resources Manager 12/07 – 12/08
• Guides and manages the overall provision of Human Resources services, policies, and programs for the
entire company.
• Provides competitive market research and prepares pay studies to help establish pay structures for staff as
well as evaluate compensation needs and design and implement appropriate programs.
• Analyzes and presents compensation design proposals, including incentive and sales incentives
• Independently monitors and implements compensation policies and corporate guidelines
• Full understanding of FLSA, EEO, FMLA, ADA, HIPPA, Workers Comp and Payroll laws and Florida
statutory laws on how to conduct business and remain compliant in order to protect the company.
• Corporate liaison with external resources such as legal counsel, temporary and placement agencies on an
on-going basis.
• Recruiting and staffing.
• Performance management and improvement systems
• Maintain Organization's culture and development
• Employee orientation, development, and training
• Policy development and documentation
• Employee relations and Charitable giving
• Company-wide committee facilitation
• Company employee and community communication through newsletters and bulletins
• Compensation and benefits administration to include EEO reporting and 401(k) plans.
• Employee safety, welfare, wellness and health
• Employee services and counseling.
• Manage a staff of three administrative personnel
SYMX Corporation Doral, Florida
Project Manager/HR Generalist/Lead ISO Auditor 11/05 – 11/07
Collect and examine detailed information about job duties in order to prepare job descriptions
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Employee orientation, development, plan, organize and direct training, benefit & compensation enrollment,
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distribution and review plans for rates and services offered and payroll.
Provides competitive market research and prepares pay studies to help establish pay practices and pay
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bands that help to recruit and retain staff.
Full understanding of FLSA, EEO, FMLA, ADA, HIPPA, Workers Comp and Payroll laws.
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Design and administer performance management and improvement systems.
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Responsible for supervision, planning, review and oversight of project materials, specialists, administrators,
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and logistical personnel as direct reports.
Provides routine status and project reports to management and co-workers as required.
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Oversee, maintain, and improve the company’s ISO 9001:2000 program and registration.
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Analyze and recommend appropriate changes of procedures to respective managers.
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Audit existing and new procedures and verify use for compliance based on ISO requirements and history.
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Assume the responsibility of ISO Representative, coordinate and administer third party quality audits,
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inclusive of schedules, communication, reports and tracking follow-up actions.
Manage and maintain all ISO documentation and changes which includes managing and updates on
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Sharepoint.
Market pricing of jobs and preparing recommendations for compensation
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Complete the organization's compensation surveys and prepares statistical analysis of data results.
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Cordis (Johnson & Johnson) Miami Lakes, Florida
Staffing Support Coordinator (Contractor) 04/05 – 10/05
• Accomplishes human resources staff results by communicating job expectations; planning, monitoring, and
appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and
enforcing systems and policies.
• Enhances organizational effectiveness by identifying and analyzing current circumstances; implementing
organization development interventions; providing training programs; developing and maintaining succession
plans; recommending new organization structures.
• Maintains consistent actions across the organization by initiating, coordinating, and enforcing HR policies.
• Maintains organization compliance by identifying and enforcing legal requirements; providing training for
completing requirements; submitted reports relating to issues of FLSA, EEO, FMLA, ADA, HIPPA, Workers
Comp and Florida statutory laws.
• Secures qualified employees for organization by developing and managing recruiting, orientation, and placement
programs to include all aspects of recruiting, sourcing, and coordinating interviews with candidates for open
positions.
• Employee orientation, training and benefit & compensation enrollment.
• Analysis of HR metrics and development of action plans to address identified needs within the Organization.
• Supports focus on job results in all divisions by designing and maintaining a job-results planning, monitoring, and
appraising program; training managers to focus on results.
SBC Telecom Inc. Miami, Florida
Executive Human Resources Administrator 06/04 – 04/05
• Establishes work procedures and standards to improve efficiency and effectiveness of assigned operations.
• Responsible for ensuring compliance with established corporate standards, reviewing and evaluating the
work and performance of subordinates
• Responsible for all phases of office and contract and administration for the Region.
• Act as liaison between employees and management on confidential matters. Direct customer calls to the
appropriate areas and follow up to ensure customers satisfaction.
• Employee orientation, training and benefit & compensation enrollment.
• Accomplishes human resources staff results by communicating job expectations; planning, monitoring, and
appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and
enforcing systems, procedures and policies.
• Enhances organizational effectiveness by identifying and analyzing current circumstances; implementing
organization development interventions; providing training programs; developing and maintaining succession
plans; recommending new organization structures.
• Improves employee satisfaction by identifying and responding to concerns; developing morale-building
programs.
• Maintains working relationship with the union by preparing for and representing the organization during
negotiations; administering the collective bargaining agreement; resolving grievances.
• Maintains consistent actions across the organization by initiating, coordinating, and enforcing human
resources policies and procedures.
• Secures qualified employees for organization by developing and managing recruiting, orientation, and
placement programs.
• Analysis of HR metrics and development of action plans to address identified needs within the Organization.
• Keeps employees informed by publishing an employee newsletter; preparing and disseminating
communications; responding to and analyzing requests.
• Achieves financial objectives by forecasting requirements; preparing a budget; managing expenditures.
American Ammunition Miami, Florida
Human Resources/Office Manager 06/03 -06/04
Assist President and Vice President in decision making process of various projects.
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Secures qualified employees for organization by developing and managing recruiting, orientation, and placement
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programs.
Employee orientation and benefit & compensation enrollment.
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Safeguards personnel records by establishing, controlling, and storing records management systems;
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maintaining employee confidentiality.
Achieves financial objectives by forecasting requirements; preparing a budget; managing expenditures.
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Utilize software packages to create and manage reports, data base design and conduct internet research.
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Enhances organizational effectiveness by identifying and analyzing current circumstances; implementing
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organization development interventions
Provided training programs; developing and maintaining succession plans; recommending new organization
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structures and developing morale-building programs.
Micro Business USA Miami, Florida
Hispanic Program Manager 07/02 - 06/03
Assisted Start-Up and existing businesses in developing Business Plans, Marketing, Merit Assessment,
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Loan Processing, Design and Development and Outsourcing.
Responsible for training, supervising, supporting and managing staff.
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Conduct information sessions, and enroll prospective clients into workshops.
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Conduct community outreach and act as liaison with the private and public sector.
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Responsible for the coordination and management of community fund-raising, networking events and direct
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presentation to state and federal funding sources.
Researched, developed and wrote grants to federal, state, and public funding sources.
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Provided training and taught Financial Strategy and techniques of Business Operations.
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Contractual Work
Facilitators Group Human Resources Contractor Aug. 2007 – Present
Memberships
Member - Society for Human Resource Management (SHRM)
Member - Society for Industrial and Organizational Psychology (SIOP)
Military Experience
U.S. Army Reserve – Ft. Jackson, Columbia, SC – 71L 04/88-08/90
Education:
MS in Industrial/Organizational Psychology March, 2009
Carlos Albizu University Miami, Florida
BA in Organizational Management Sept., 2005
Carlos Albizu University Miami, Florida
General & Technical Skills:
• Strong organizational, conceptual and analytical skills
• Ability to effectively communicate, influence and build strong relationships within a highly matrixed and
diverse environment.
• Driven to provide a high level of service.
• Communicate clearly and concisely, both orally and in writing
• Excellent time management, planning and organization skills
• Ability to multi-task in a fast paced environment and act with a sense of urgency
• Contribute individually with minimal supervision and as part of a team
• A proven ability to effectively interface with all levels of management necessary
• Superior problem solving skills - must be resourceful and creative with solutions
• A proven proficiency in job description preparation, job evaluation, market analysis, and annual
compensation planning required
• Strong working knowledge of MS Excel, Access, Word, and PowerPoint. Experience with various HRIS
systems
• Ability to work well with others in a fast-paced, team environment
• Ability to identify and solve problems creatively.
• Strong written, verbal and quantitative skills.
Accounting and General Bookkeeping (Payroll, Direct Payments, Expense Reports)
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Certified ISO Lead Auditor
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Bilingual Spanish/English
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References Available Upon Request