Customer Service Technician
Resume:
SUSAN L. GARRISON
Corona, California 92882
Home 951-***-****, Cell 909-***-****
Email: abkq5c@r.postjobfree.com
September 24, 2010
I am very interested in the position you may have open for a front and back
office assistant in your office. I am looking for a career as a Dental
Assistant. I presently have completed a 1 year course for Dental Assisting
through Riverside Community College with a 4.0 GPA and over 450 hours of
clinical experience. I am submitting my resume to you for consideration for
employment.
I also have 12 years of licensed Pharmacy Technician experience that I
have achieved in Southern California.
*Salary negotiable*
I presently may be reached at the phone numbers or email listed above.
Past Reference Contacts Below:
Plak Smacker Inc., Corona, CA
Customer Service Representative
Ralphs Pharmacy, Corona CA
Pharmacy Technician
The reference below is under my previous last name "Cheek".
Big Bear Pharmacy (Now Walgreens Pharmacy), Big Bear Lake, CA
Sal Messineo - Pharmacist
Sincerely,
Susan L. Garrison
SUSAN L. GARRISON
1201 Highcliff Circle
Corona, California 92882
Home 951-***-****, Cell 909-***-****
Email: abkq5c@r.postjobfree.com
Career Objective: Interested in obtaining a rewarding position as a Dental
Assistant.
SKILLS: Able to work in front and back offices. A warm, reliable and
punctual team player, with great communication skills. Have x-ray,
infection control, coronal polishing and sealant training. Externship in
general dentistry, oral surgery and orthodontic offices. Self motivated,
eager and willing to continue learning. Past related work experience as a
Dental Supply Customer Service Rep and Pharmacy Technician.
EDUCATION /LICENSING:
- Dental Assistant Program, 4.0 GPA
- RDA license pending
- Riverside Community College
2009-2010
- CPR Certified
- Dental Assistant Training
2009-2010
Loma Linda University School of Dentistry, Loma Linda, CA
Middleton D.D.S. (Restorative), Riverside, CA
Huynh D.D.S. (Oral Surgery), Riverside, CA
Larson D.D.S. (Orthodontics), Riverside, CA
- Pharmacy Technician License
Dental Assistant responsibilities -
- Prepare dental materials such as cements, amalgam, composite, impression
materials, etc.
- Take inventory, stock all supplies, instruments and medications.
- Other responsibilities include: Taking, developing and processing dental
x-rays, performing required laboratory procedures, using four-handed
assisting technique, chart documentation and OSHA prescribed
sterilization techniques.
- Instruct patients in oral hygiene and post operative information.
- Trimmed models, made custom trays and temporary crowns.
- Handled front desk operations.
PROFESSIONAL EXPERIENCE:
PLAK SMACKER, Corona, CA
11/2007 to 4/2009
Customer Service Representative
RALPHS PHARMACY, Corona, CA
1/2007 to 11/2007
Pharmacy Technician
BIG BEAR PHARMACY (Now WALGREENS), Big Bear Lake, CA
1997 to 2006
Pharmacy Technician
MEDICAL ARTS PHARMACY, Big Bear Lake, CA
1995 to 1997
Pharmacy Technician
Resume of Susan L. Garrison
Page Two:
Accomplishments:
Dental Supply Customer Service Rep (1 years)
Pharmacy Technician (12 YEARS)
Responsibilities included -
- Obtaining required patient and physician information from patients and/or
doctors' offices.
- Accurate input of prescription data into pharmacy computer system.
- Prepare and fill prescriptions in accordance with all state and federal
regulations under guidance of pharmacist.
- Order, verify and receive supplies and drugs into inventory and record
all transactions in the pharmacy inventory control system under minimal
supervision. Restocking prescription and over the counter items.
- Accurate clerk activities such as cash and credit card transactions on
registered accounts.
- Collection of delinquent payments from insurance companies.
- Reconciling insurance statements.
- Customer order corrective action.
- Assisting the pharmacist with prescription intake, insurance billing and
data filing.
Computer Proficiency -
Dental Office computer program DENTRIX
Ralph's Pharmacy program ETREBY
Microsoft Office Programs: WORD, EXCEL
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