Human Resources Training
Resume:
Objective
To obtain a career in Training/Management/Consulting with an organization
that will allow me to utilize my leadership, organizational, time-
management and communication skills as well as affording opportunities for
growth and advancement.
Profile
Motivated, personable business professional with multiple college degrees
and a successful 10-year track record in Training. Proficient in
technology (hardward and software) -.Diplomatic and tactful with
professionals and non-professionals at all levels. Accustomed to handling
sensitive, confidential records. Demonstrated history of managing multiple
projects, meeting deadlines, and staying within pre-determined budgets.
Flexible and versatile - able to maintain a sense of humor under pressure.
Poised and competent with demonstrated ability to easily transcend cultural
differences. Excellent team-building skills.
Skills Summary
Strategic Management Computer Creative Lesson Planning
Classroom Management Technoloigcally
Written Correspondence Incline General Administration
Curriculum Development Diversity Management Operations Management
Professional
Special Needs Presentations
Development
Professional Experience
Director of Human Resources/Training - Extended family healthcare services-
7/07-8/09 (Company closed)
o Managed all employee relations aspects for the organization including
overseeing training and development efforts, and performance
management.
o Structured and designed training curriculums and provided ongoing
consultation to training coordinators.
o Delivered professional presentations to groups of 50+.
o Promoted diversity awareness and training
o Responsible for addressing employee/client grievances in an effort to
bring successful closure to issues.
o Board of Directors Member for conflict resolution.
o Accountable for the strategic implementation of organizational
objectives and goals.
o Required to recruit people with the core competencies, provide
resources, establish an organizational structure that aligns with the
organizational objectives, employ systems that will streamline
business processes and make them more efficient, and create a culture
that is conducive for the employees to connect to the mission.
o Required to complete a market analysis that will help the organization
forecast and plan for future growth opportunities.
Operations Supervisor- University of phoenix-5/06-7/07
o Manage all day-to-day operations of the facility
o Facility rental/maintenance.
o Participate and/or assist in the development, implementation, and/or
enforcement of department, divisional budgets, goals, objectives,
policies, and procedures.
o ADA Compliance Officer for the Baton Rouge Campus. Responsible for
counseling students with disabilities and providing reasonable
accommodations as necessary.
o Initiate hiring, promotion, and disciplinary action, and responsible
for creating and implementing training programs for counselors.
College Instructor-university of phoenix- 12/05-present
o Facilitate Undergraduate and Graduate courses at three campus sites in
Louisiana in areas of General Studies, Business
Management/Administration and Human Resources Management.
o Developed innovative and creative approaches to learning with the
integration of technology.
o Promote communication and diversity awareness to students
o Promote professionalism and career management.
o Recently selected as a SAL to assist students in their academic
progression
Academic Counselor/Internal Trainer-university of phoenix-6/02-5/06
o Created training manuals for all new and existing counselors.
Coordinated training and learning activities on a local level as well
as served as team leader for retention projects.
o Responsible for organizing, planning and compiling reports for
training purposes. Liaison between school and students with respect
to admissions, degree options, requirements and progress.
Trainer/Training administrator -gateway computers-4/98-1/01
o Managed all operations for the training department while serving as
the primary contact for the department.
o Responsible for managing multiple projects, meeting deadlines, and
staying within pre-determined budgets.
o Structured and designed programs for training as well as providing
consultation to clients for placement in proper training programs.
Affiliations
Alpha kappa alpha sorority, inc., PI SIGMA EPSILON, brac, wcgbr
Education
______________________________________________________________________
Univesity o f Phoenix - Baton Rouge, LA
Human Resources Certificate, 2004
university of phoenix - Baton Rouge, LA
Master of Arts in Organizational Management Degree, 2003
university of phoenix - Baton Rouge, LA
Bachelors of Science in Business Management Degree, 2001
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