Paula J. Roberge
Cary, NC 27511
abkq3l@r.postjobfree.com
Objective To provide customer/administrative support for a professional
company as an Office/Human Resource Administrator,
Accounting Executive or Payroll Benefits Administrator.
Summary Over 26 years experience working in customer/employee
relations. Outstanding organizational skills, attention to
detail and ability to work in a confidential manner. Great
work ethics. Ability to multi task.
Work Experience
4/10 - Present Unemployed - seeking employment
5/07 - 4/10 CAVU Corporation - Raleigh, NC - Human Resource/Office
Administrator
. Performs all aspects of Human Resources and Office
Administration including:
o All Benefits Administration ~
Health/Dental/Aflac/FSA/401K
o Point of contact for COBRA participants
o All aspects of bi-weekly payroll
o Advertise job opening, arrange interviews with
managers, background and reference checks, prepare
offer letters in accordance to BFOQ of job
o New hire screening and orientation/enrollments for
benefits
o Maintain all personnel/medical files according to
Federal/State guidelines
o Terminating employees exit interviews
o Make travel arrangements/reconcile expense reports
o Coordinate office parties, luncheon, visits from
customers
o Order office supplies and tend to needs of
employees
o Sorting, opening and distributing incoming mail
o Assist President with everyday activities
3/05 - 5/07 Prime Pay Carolina - Raleigh, NC - Payroll
Specialist/Team Leader
. Supervise Team of Specialist
. Accountable and responsible for all aspects of quality
service for 170 clients
. Contacts and assist clients in the process of obtaining
information for payroll production and tax related
issues.
. Responds to/resolve clients questions and problems in a
timely manner
. Set up payroll processing of new clients - Familiar with
other companies payroll reports, (ADP, PayChex, etc.)
. Works directly with sales personnel, accountants and tax
agencies as needed for new client set up
. Multi-state payrolls
. Verify tax ID numbers are accurate and/or applied for
12/04 - 3/05 Unemployed - Traveling and moving to North Carolina
2/03 - 12/04 Union Bank - Morrisville, VT - Payroll/Benefits
Administrator
. Provide clerical and administrative support for the
Human Resource Department
. Administrator and point-of-contact of all employee
benefits. Requires extensive knowledge of current bank
policy and procedure as well as current benefit changes
. Administrator for self-insured health/dental insurance
which requires extensive contact with employees
resolving numerous confidential issues
. Process in house payroll for 170+ employees
. Multi-state payroll
. Prepare 401k reports for eligible employees
. Process payroll taxes, assist in preparation of
quarterly & annual taxes, reconciles 941's to W-2's and
W-3's
. Maintain various EEO logs, records and reports
. Prepare required hiring/termination paperwork
. Maintain leave and attendance records
. Administer flexible spending plan
. Weekly staffing schedule for 8 Bank branches
11/01 - 2/03 Union Bank - Morrisville, VT - Accounting/Human
Resource Assistant
. Balance General Ledger for 2 Banks
. Assist office staff with day to day accounting
procedures
. Assist Payroll/Benefits Administrator and HR Officer
with Human Resource activities
. Organizing personal files and staying up to date with
new laws & regulations pertaining to Human Resource &
employee relations
4/01 - 11/01 Unemployed - Traveling
7/83 - 4/01 Grand Union Co. - Morrisville, VT - Office Supervisor
. Supervise and trains office personnel and cashiers
. Solve customer complaints
. Inform Management of daily situations
. Oversee daily operations of the business
. Weekly scheduling of 20 +/- employees
. Acting Store Manager at times
Bookkeeper
. Maintain accounts payable/receivable
. Assist in processing of weekly payroll
. Perform extensive weekly-computerized closeout of
cash/sales ledger
. Generate daily bank deposits
. Audit accuracy of out going bank reconciliations
Computer Software
. Microsoft Outlook, Excel, Word, AS 400, Quicken, Pensoft
Payroll, ISS400, DOS, CRM
~ References available ~