Management Engineer

Harshita Jain

Senior Java Developer

abkq2o@r.postjobfree.com

Contact: 832-***-**** [pic]

PROFESSIONAL SUMMARY

. A Software Professional with 7 years of experience in designing and

developing business critical web applications based on Java

technologies.

. Worked with leading product based company such as Symantec

Corporation, specialized in SAN and Virtualization domain using web

based technologies such as Java, JSP, and Servlets.

. Worked as a GUI developer for various software applications using JSP,

HTML, CSS, and XML.

. Experience in Storage (SAN) domain, Virtualization, Server Resource

Management, CRM Application.

. Strong Experience in Customer escalation process, resolving, debugging

and analyzing software and hardware issues. Worked collaboratively

with customers providing professional and courteous technical

expertise.

. Test-driven software development methodology using automated test

frameworks such as JUnit, TestNG, and Selenium achieves higher

reliability with less debugging time than ad-hoc manual testing.

. Integrated findbugs tool with the application to identify possible

bugs in product, before unit testing.

. Experience in production support and maintenance of CRM Application

using Clarify technology.

. Worked on Sybase, MySQL, IBM DB2, Universe databases, PL/SQL, stored

procedures, triggers, views.

. Familiar with J2EE Design Patterns such as MVC, DAO, Singleton,

Factory, Flyweight.

. Experience in Agile methodology and working in sprint model.

. Consistently good academic record.

. Exceptionally well organized, motivated self-starter and self-learner,

strong work ethics and willingness to work hard to achieve employer

and customer objectives.

. Provided content to the documentation team for online help in the

product and giving feedback on a timely basis.

. Contributed in user guides, admin guides and install guides of the

product.

. Worked in cross geo teams.

ACHIEVEMENTS & CERTIFICATIONS

. Certified SCJP (Sun Certification for Java Programmer) Programmer.

. Bravo Award from customers for excellent project implementation and

delivery

. Received Spotlight award from the company (Symantec).

SKILLS

Databases: Sybase, MySQL, IBM DB2, Universe.

Languages & Tools: Java 1.5/1.6, Servlets2.4, JSP2.0,

JavaScript, Design Patterns, Ajax, XML, XSL,,XSLT, C,

C++, Perl, ANT.

OS/Environment: Windows 2000, 2003, /NT/XP, Solaris,

Linux, Unix.

IDE: Eclipse 3.2, JBuilder 5

Web Server: Apache Tomcat 5.0.

Source Control: CVS, VSS, Perforce.

Domain: SAN Concepts, SAN switches, Storage

Arrays/Netapp, Filesystem / Volume Manager,

Virtualization.

Job Function: Analysis, System Design,

Programming, Testing, Maintenance & support

WORK EXPERIENCE

Apex Technology System, USA (18th June 2009 till date)

Senior Application Developer

Project: Server Automation

Server Automation provides a comprehensive solution for the initial

provisioning and ongoing automated management of servers and applications.

Virtualization Manager is a module in Server Automation which provides a

GUI-based system for automating management of virtual environment like

VMware, Citrix XenServer etc.

Key Responsibilities:

. Senior Application developer using Java, JSP and Servlets

technologies on Virtualization domain.

. Have knowledge about VMware, Citrix XenServer virtualization.

. Designing and developing GUI using JSP, HTML, style sheets, XML,

XSL.

. Application developed using MVC architecture.

. Integrated findbugs tool to capture bugs, if any, during

development phase so as to build quality application.

. Used selenium tool for sanity testing.

. Maintaining and monitoring existing application.

. Involved in developing, testing of new features or modules.

Symantec Corporation, Pune, India (23rd April 2005 to 7th May 2009)

Software Engineer

Project: Command Central Storage (CCS)

Veritas CommandCentral Storage by Symantec represents an entire storage

resource management (SRM) solution, giving you what you need to manage your

storage infrastructure more effectively. It gives you the following

capabilities:

* Offers a single console from which data center administrators deploy,

manage, and expand a multi-vendor networked storage environment.

* Discovers and tracks the utilization and allocation of storage resources

down to the disk level.

* Shows usage trends and makes forward projections. You can gather data

both locally and remotely (through a managed

host).

Using CommandCentral Storage together with other Symantec software, IT

managers have the tools they need to perform real, active, end-to-end

storage resource management and make strategic decisions about their future

storage needs.

Key Responsibilities:

. Worked as one of the Core Developers of the team.

. Developed several modules, using Core Java, JSP and Servlets. These

modules are effectively running in production environment and being

used by the end users.

. Resolved performance and memory leak issues. Used tool such as

JProfiler for performance bottlenecks, pin down memory leaks and

resolve threading issues.

. Integrated findbugs tool to capture bugs, if any, during

development phase so as to build quality application.

. Worked on Sybase database (Stored procedures, Views, triggers).

. Involved in Sybase query optimization and performance tuning.

. Worked on Windows, Unix Operating systems.

. Implementation of GUI from usability perspective using HTML, JSP,

CSS, XML, XSL. Worked on improving the pages by implementing AJAX.

. Maintaining and monitoring existing application built on internal

framework similar to MVC architecture.

. Ownership of the Switch and monitoring modules in the product GUI.

. Worked on Agile methodology.

. Involved in support and Customer Escalations and resolved customer

issues through WebEx and conference calls.

. Quickly learnt and worked on a Perl script to resolve customer

issues.

. Involved in developing, testing of new features or modules.

. Ensure Quality and performance by following stringent coding

practices.

IBM India Pvt Ltd (13th June 2003 till 20th April 2005)

Associate System Engineer

Project: Server Resource Management

Server Resource Management (SRM) is an IBM Global Services web application

that reports historical trends of key server resources, such as CPU,

Memory, and Disk in support of Service Delivery Center (SDC) and e-Business

Hosting (e-BHC), and Integrated Technology Services (ITS) customers

worldwide. SRM incorporates a series of supplemental programs and

techniques to (a) log local server data, (b) consolidate for nightly

processing, (c) store into DB2 for retention and (d) enable dynamic server

reporting directly onto the web: both through the IBM Intranet and the

Internet.

Key Responsibilities:

. Application developer using Java, JSP and Servlets technologies.

. Worked on the web pages using JSP, HTML, JavaScript and CSS. Worked

on implementing the GUI making it more interactive and user

friendly.

. Maintained and monitored existing application.

. Involved in support of the application.

. Involved in developing, testing of new features or modules.

. Ensure Quality by following stringent coding practices.

Project: Atlas Call Management

Atlas Call Management (ACM) is an application to support the call

management services of Northern America. This handles the service calls for

X-Series machines sold by IBM. ACM receives calls from National Services

Support System (NSS), which acts as a front-end for receiving calls. The

Technical Support team used to forward the customer issues to the

engineering team for code resolution.

Key Responsibilities:

. Worked as one of the core developers to sustain the application and

resolve customer issues quickly and with quality.

. Maintained and monitored existing application.

. Used Clarify as a technology with DB2 as the database.

. Involved in production support and Customer Escalations.

EDUCATION

Bachelor of Technology (B.TECH) in Information Technology (IT) from

National Institute of

Technology, Jaipur (India) - Honors

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