Customer Service Representative
Resume:
***** ***** **. ********* 251-***-****
Citronelle AL 36522-2151 Cellular 251-***-****
E-mail ***********@*****.***
Andrea N. Veale
Objective
An experienced energetic Customer Service Representative seeking to secure a position as an
Administrative Assistant with a well established company.
Education
08/2010-Present Faulkner State College Bay Minette, AL
Office Administration
03/24/2008-04/04/2008 SAADS Healthcare Mobile, AL
Certified Nursing Assisting (CNA)
Completed two weeks of training-State Board Certification
May, 2008
01/2007-04/30/2007 Bishop State Community College Mobile, AL
Elementary Education
Hospitalized child - unable to continue studies
08/2004-12/2004 Faulkner State College Bay Minette, AL
Office Administration
Transferred to another institute
08/2000-05/2004 Citronelle High School Citronelle, AL
Advance Diploma with Academic Endorsement
Graduated May 8, 2004
Awards received
Perfect Attendance (2000-2001)
Computer Applications (2001)
Financial Management (2002)
MCPSS Recognition FBLA Competition-Desktop Publishing (2002)
A/B Honor Roll (2001 & 2004)
Recognition as Student Council Vice President (2004)
Certificate of Appreciation FBLA Secretary (2002-2004)
Work Experience
Veale, Andrea Nicole
Page 2 continued
Work Experience (continued)
08/2006-Present Citronelle Church of God Citronelle, AL
Assistant Secretary/Choir Directress
Job Description
Assist clerical staff in all areas of the office
Operate multiline phones and other officer machinery
Responsible for cataloguing lyrics, CDs, DVDs for Music Ministry
Design/create Church Bulletins, flyers, invitations, Newsletters
Responsible for ordering Sunday School/Vacation Bible School Curriculum
09/2008-06/2009 David’s Bridal Mobile, AL
Customer Service Representative
Job Description
Cashiering
Mentor new hires
Schedule & Confirm Bridal Appointments
Serve as Bridal Consultant when necessary
Greets and direct clients to appropriate department
Responsible for Bridal displays of gowns and accessories
08/2006-Ongoing Mobile County Public School System Mobile, AL
Substitute Teacher
Job Description
Developed lesson plans
Monitored students behavior at all times
Served as Special Education Aid to a fifth grade student
Assist other special needs students as directed by administrators
Assist in other school related duties as directed by administrators
Reason for leaving-seek full-time employment with this school system
03/2005-12/2006 New York & Company Mobile, AL
Customer Service Representative
Job Description
Cashiering
Arrange clothing/accessories in appropriate area
Assist Customers with clothing selection
Reason for leaving-seek full-time employment
19540 Depew St. Residence 251-***-****
Citronelle AL 36522-2151 Cellular 251-***-****
E-mail ***********@*****.***
08/2002-05/2004 Citronelle High School Citronelle, AL
Leadership Student I & II (Ms. C. Nicholson, Asst. Principal & Ms. M. Finley,
Guidance)
Job Description
Perform clerical duties for Assistant Principal and Counselors
Created/Designed Charts & Graphs of Discipline data for Assistant
Principal
Created and updated the duty roster of teachers
Filed, made copies, and created documents for teachers
Organized Counselor's Suite (incoming/expired Scholarship offers)
Assist with the organization of College and Career Day activities
Sorted and disbursed mail for faculty and staff
Extracurricular & Community Activity
Senior Class Vice President-Student Council
Secretary-Future Business Leader of America (FBLA)
Competed and placed in the following FBLA Events:
Graphics Design of State Project for Citronelle High (1st Place)
Word Processing/Desktop Publishing (4th Place)
Computer Applications (Placed at regional level)
Band (Flag Core) & Celesta Dance Team
Citronelle High School Homecoming Sophomore Maid
Youth Praise Team
Youth Choir Directress
Parent Volunteer – McDavid-Jones Elementary School
Participated in Relay for Life-Citronelle Church of God
References
References are available upon request.
Contact this candidate