Mary Anne Graziano

**** ********* *****, ******* ****, LA 71112

318-***-****

abkpw3@r.postjobfree.com

Objective To obtain a position within a fast paced office that will

utilize my excellent customer service and communication

skills.

Skills Excellent Organizational Telephone Answering, Multi line

Skills systems

Strong Customer Word Processing and Typing

Relations Skills 10-Key Calculator

Computer Proficiency Filing

Data Entry

Computer: Microsoft Word, Excel, PowerPoint, Nextgen medical

program

Education Bossier Parish Community College, Bossier City,

LA

Associate Degree in Applied Science, Expected

graduation, May 2011

Major: Business Administration

Cum GPA: 3.47

Relevant classes: Medical Terminology, Medical

Ethic and Law, Speech, Principles of Business

Management, Accounting

Experience Medical Office Receptionist, Pain Care 6-2000 to

Consultants 7-2010

Medical Office Receptionist, Dr. Cheryl Smith 5-2008 to

Medical Office Receptionist, Family Medical 5-2009

Center, WK 8-1996 to

5-2008

Summary Over fourteen years experience in a medical office setting

handling many aspects of the business of patient care such

as:

Greeted patients at front window of multi-physician office:

maintained current information in patients' charts, collected

co-pays. Assisted patients with any concerns or needs.

Posted all co-pays collected and balanced money at the end of

business day. Completed daily money reports

Answered incoming calls on multi-telephone line system.

Directed calls to appropriate persons

Schedule ancillary testing for patients as ordered by

physician and/or nurse practitioner

Pre-Certified all tests ordered

Scheduled referrals to specialists and coordinated all

records needed for these referrals

Prepared charts for next day appointments. Placed all labs

and correspondence on the chart for the appointment.

Filed all charts used by the staff at the end of the day.

Filed all correspondence, labs, reports on the patients'

charts

Assisted with patient care duties when needed such as talking

vital signs, administering injections, performing CLIA Waive

testing.

Prepared daily lab specimens for pick up by the lab company

when needed.

References Furnished on request.

Contact this candidate