Customer Service Sales

Sara Kambic

815-***-**** . *** S. PARK RD HERSCHER, IL 60941 . ********@*****.***

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Objective: To obtain a position in the customer service field where I can

utilize my previous skills and creative abilities.

EDUCATION:

DEVRY UNIVERSITY, ONLINE

2009-2010

. COMPLETED 20 CREDITS TOWARD BACHELOR DEGREE IN BUSINESS

MANAGEMENT

KANKAKEE COMMUNITY COLLEGE, KANKAKEE, IL

MAY, 2007

. ASSOCIATES IN ART WITH CONCENTRATION IN FINE ART

WORK EXPERIENCE:

RIVERSIDE MEDICAL CENTER, KANKAKEE, IL

JANUARY 2010-PRESENT

RECEPTIONIST/ CLERK OF MEDICAL RECORD

. PREPARED CONFIDENTIAL MEDICAL RECORDS

. ANSWERED AND MANAGED PHONE CALLS FROM PATIENTS AND PHYSICIANS

. PRIORITIZED AND JUGGLED MULTIPLE COEXISTING PROJECTS

WESTWOOD OAKS SENIOR LIVING CENTER, KANAKAKEE, IL MAY

2002-JANUARY 2010

RECEPTIONIST/ DIETARY WAITSTAFF

. DEVELOPED TRUSTING RELATIONSHIPS WITH RESIDENTS AND COWORKERS

. PERFORMED SECRETARIAL DUTIES AND MANAGED PHONE CALLS

. TRAINED NEW EMPLOYEES IN FOUR DIFFERENT DINING ROOMS

BLOCKBUSTER, BRADLEY, IL

FEBRUARY 2008-FEBRUARY 2009

CUSTOMER SERVICE REPRESENTATIVE

. INTERACTED WITH A LARGE DEMOGRAPHIC OF CUSTOMERS

. MAINTAINED A CASH DRAWER OF $1OO

. ORGANIZED AND STOCKED LARGE QUANTITIES OF PRODUCT

KING MUSIC, INC, BRADLEY, IL

JUNE 2006-SEPTEMBER 2007

SALES ASSOCIATE

. GAINED VAST KNOWLEDGE OF PRODUCT DETAIL TO ASSIST IN SALE OF

MERCHANDISE

. HELPED CUSTOMERS PURCHASE SPECIALIZED PRODUCTS THROUGH VARIOUS

SALES RESOURCES

. COMPLETED RENTAL AGREEMENTS FOR MUSICAL INSTRUMENTS

WALT DISNEY WORLD, ORLANDO, FL

AUGUST 2005-APRIL 2008

MERCHANTAINER/ CAMPUS REPRESENTATIVE

. CREATED MEMORABLE EXPERIENCES FOR WDW GUESTS

. HANDLED LARGE NUMBER OF CUSTOMER DEMANDS IN A HIGH STRESS

ENVIRONMENT

. PROMOTED WDW COLLEGE INTERNSHIP PROGRAM WITH KANKAKEE COMMUNITY

COLLEGE

TECHNOLOGY:

. PROFICIENT IN MICROSOFT OFFICE PROGRAMS (WORD, EXCEL,

POWERPOINT, ACCESS, ETC.)

. KNOWLEDGEABLE IN DIGITAL PHOTOGRAPHY AND BASIC PHOTOSHOP

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