Richard Carroll
Rhoadesville, VA, 22542
Home Phone:540-***-****
Mobile Phone: 703-***-****
E Mail: ********@********.***
WORK HISTORY
Catalog Sales Associate/Sales Support Assistant
JC Penney
Fredericksburg, VA
February 2008-present
Catalog Sales-Responsible for processing and delivering orders through the print catalog
and the website JCP.com. Duties include notifying customers of receipt of orders and of
potential back orders and out of stocks, tracking orders, locating alternate items when
desired items are unavailable, processing returns, providing information on customer
credit accounts and operating store switchboard as the operator
Sales Support-Responsible for unloading, prepping and distrubuting merchandise to the
sales floor. Assisted in maintaining a neat and organized sales floor. Occassionally
assisted the pricing team in markdowns and the visual team in preparing new product
layouts
Kitchen Manager
Fast Eddies
Springfield, VA
June 2006-November 2007
Brought in to bring restaurant into health code compliance after closure. Resposible for
training staff on proper procedures under VA state health laws and training other
employees for food handling certification.
Crew Chief
IHOP
Springfield, VA
October 2004-November 2006
Closing supervisor responsible for day ending paperwork, inventory, some payroll duties
and overall quality of service and food preparation. Also filled in as server and cook as
needed
Delivery Driver
Allied Office Products
Falls Church, VA
April 1999-February 2004
Responsible for delivering product to customers and maintenace of rental equipment.
Also provided on site sales for product needed ASAP
REFERENCES
Jenn Lowther- Department Supervisor, JC Penney 540-***-****
Catherine Lavin-Pricing Associate, JC Penney 540-***-****