Administrative Assistant Office

Professional Education

Erie Business Center */*008-

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Administrative Office Professional-Associates Degree

. Dean's List

. Outstanding Student Award

Certifications

Microsoft Office Certified Specialist

. Microsoft Office Word 2007 4/2010

Summary of Qualifications

. 60-70 wpm typing speed

. Outstanding spelling and grammar usage

. Excellent interpersonal skills, phone manner, and office etiquette

. Software:

o Microsoft 2007: Word, Excel, Access, Publisher, & PowerPoint

o Adobe Acrobat 9 Pro

Work Experience

The Village at Luther Square 9/2010-Present

Erie, PA

Receptionist

. Design and edit spreadsheets using Excel

. Prepared admission packets for new residents

. Answer and transfer calls using an 11 line phone system

. Greet visitors and direct them to their destination in the facility

Nurturing Hearts/JFK Center 1/2010-8/2010

Erie, PA

Administrative Assistant-Work Study/Externship

. Create and modify letters, documents, memos, etc.

. Compile, copy, sort, and file records of office activities

Oxy of PA/Tallyho-tel 4/2009-Present

Erie, PA

Guest Services/Front Desk Associate

. Greet, register, and assign rooms to guests

. Make, confirm, and cancel reservations for guests

. Compute bill, collect payment, and make change for guests

Once Upon A Child 4/2004-

7/2008 Erie, PA

Buyer/Cashier

. Assisted customers with their purchase

. Purchased children's items in accordance with Corporate regulations

References

To be furnished upon request.

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