Customer Service Sales
Resume:
Lori Mutter
**** *** ******* ***** **, Glasgow, Kentucky 42141
Cell 270-***-****
Email Address: abkpo5@r.postjobfree.com
Summary: In addition to receiving a Bachelors Degree in Accounting.
I have six years experience in full charge bookkeeping along with three
years experience in management, purchasing, sales, teaching, and many years
of customer service mainly in small companies. My objective is to gain more
experience and continue my education.
Skills: Expert Level in Customer Service; Management; Budgeting grants;
General Ledger Entries, Accounts Payable, Accounts Receivable, and Payroll;
Prepare city, county, state, and federal tax forms and Workers Compensation
Reports; Verify and prepare "invoices to pay" for large corporation;
Purchasing assistance,; Entering sales orders; Problem solving with
customers and vendors; Interviewing and hiring employees; Administer
employee documentation for new hires and terminations; Bank
Reconciliations; Prepare computer generated Balance Sheet and Profit/Loss
Report; Present financial reports to management and Private councils;
Substitute Teaching,. Software: Microsoft Excel, Microsoft Word, Peachtree,
QuickBooks, Activate, Everest; Bluecube SAP-
Education: Western Kentucky University, Bowling Green, KY
Degree Attained: Bachelor of Science Major: Accounting
Graduation Date: May 1994
Experience:
Coltons Steakhouse August 2010 until present. Server Duties include taking
orders, delivering food and excellent customer service, cleaning and
stocking.
Doggy Days and Cat Nap Acres July 2010 until present. Receptionist Duties
include anything that needs to be done from checking in animals to cleaning
out animial rooms.
TRANSTEC MERCHANT GROUP May 2010 until July 2010. Sales Merchant
Consultant. Cold calling business to business presenting payment processing
systems.
SPEEDWAY SUPERAMERICA, INC., Glasgow, KY September 2006 until May 2010..
Started as customer Service Representative and promoted to Co-Manager, then
promoted to Manager. Duties include: Complete "Daily Sales Report"
reconciling transactions make with current inventory and cash on hand.
Daily bank deposits. Enter payroll information. Scheduling hours. Supervise
and train employees. Reporting to district manager and home office. Order
stock as needed. Verify and receive product from vendors and reconcile
invoices. Problem solving with customers and vendors. One year ago I had to
step down to shift leader because I was having health problems that are now
resolved.
Highlander Ag Supply, Glasgow, KY June 2004 until August 2006. Started as
Customer Service Representative and promoted to Purchasing Clerk. Monitored
approximately 6000 different parts coming from 120 vendors. Order parts as
needed. Track purchasing orders until received. Help take and enter sales
orders. Problem solving with customers and vendors.
Glasgow Board of Education, Glasgow, KY August 2003 until May 2004, started
as part-time substitute while working at other part-time jobs and raising
foster kids. Was promoted to full-time position as substitute Preschool
Teacher for the rest of school year.
Mid-State Recycling Waste Systems Co, Glasgow. KY June 2001 until June
2003. Started as Bookkeeper Assistant and promoted in 1 year to Bookkeeper.
Duties included preparing Accounts Payable, and weekly payroll for
corporate office. Administer employee documentation for new hires and
terminations. Track employee vacation and sick hours taken. Administer
Accounts Receivable for approximately 1000 customers including daily
billing deposits, and month end statements. Problem solving with customers
and vendors.
Job Option Base Services, Horse Cave, KY June 2000 until June 2001. Started
as Recruiter and promoted in 4 months to Full Charge Bookkeeper. Duties
started with interviewing and hiring employees, maintaining employee
records, communication with current and potential employers, weekly reports
to employers, and help prepare weekly payroll once promoted duties
included: Weekly payroll of approximately 80 employees spread across 20
different companies in two states maintenance and monthly closing of
General Ledger, Accounts Payable, Accounts Receivable and Payroll. Weekly
invoicing to employers. Paying bills weekly. Weekly reports to owners.
Monthly bank reconciliation. Monthly financial reports. All tax returns.
Worker's compensation reports.
AFLAC, Bowling Green, Ky January 1999 until May 2000. Attained Health and
Life Insurance license then worked as Sales Representative in Barren and
Surrounding counties maintaining approximately $2,000 average in sales
monthly for a year.
Barren River Area Development District, Bowling Green, KY September
1993 until January 1999. Started as Finance Intern with Barren River
Development Council then was promoted to Department Finance Officer in May
1994 with B.R.A.D.D. Financial administration of several multi-year federal
and state grants, duties included: Administer payroll for approximately 500
grant recipient employees. Interview, train, and supervise part-time staff.
Prepare yearly budget of approximately 2 million dollars. Analyze all
financial data using Microsoft Excel spreadsheet. Prepare monthly
expenditure and obligation reports. Reconcile bank statements. Maintaining
the General Ledger. Prepare city/county, state, and federal tax forms.
Presenting quarterly reports to Private Industry Council.
References:
Keith Hilliard Darren Geary
Hilliard & Fisher CPA's Colton's Steak House
1212 Woodhurst Street 206 NL Rogers Wells Blvd
Bowling Green, KY 42104 Glasgow, Ky 42141
Sue Mutter Suzie Wells
Director Retired from Employment Office
BHI Assisted Living Glasgow, KY
201 Trista Lane 270-***-****
Glasgow, KY 42141
Mark Daniel Linda Morgan
District Manager, Goodwill Speedway
3820 Nicholasville, Apt 6 Glasgow, KY, 42141
Lexington, KY 40503 270-***-****
Gary Wells
Owner
Highlander Ag Supply, Inc
400 Sorenson Ave
Glasgow, Key 42141
Faye Bailey
Owner
Doggy Days and Cat Nap Acres
4710 Tompkinsville Rd.
Glasgow, Ky 42141
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