Customer Service Manager
Resume:
Karina L. Labossiere
abkpny@r.postjobfree.com
North Charleston, SC 29418
EDUCATION
January 2003
B.A. in Business Administration
Specialization in Hospitality and Tourism
Saint Leo University, Saint Leo FL
WORK EXPERIENCE
April 2007-present
Unit Secretary MUSC Charleston, SC
5E Nursery. Duties include greeting patients upon arrival, multi-line
phone communications, set up/maintain/break down medical charts, and
ordering office supplies.
Administrative Specialist MUSC Charleston, SC
Medically Fragile Children's Program. Duties include greeting patients
upon arrival, multi-line phone communications, medical records filing,
maintaining schedule for 9 staff members, taking daily and weekly meeting
minutes, ordering office supplies, and payroll. Completed course in
medical coding.
Sept 2001-Jan 2007
Flight Attendant Spirit Airlines Detroit MI
Responsible for safety and comfort of passengers aboard aircraft. Received
numerous letters of commendation for excellent customer service.
Demonstrate ability to connect with people, anticipate customer's desires,
cope with fast pace and constant change.
May 2000-May 2001
Logistics Clerk Americana Ships Tampa FL
International shipping company. Duties included timely and accurate
processing of billing requests with integrity. Effectively handled
inquiries from internal and external customers. Reported statistical data
related to billing and collections.
October 1996-Jan 2000
Administrative Assistant St. Leo University Athletic Dept. St. Leo, FL
Worked with general manager and office manager of the athletic department.
Duties included typing correspondence, filing, data entry, and phone
communications.
SKILLS
Proficient in the use of personal computer programs including Microsoft
Excel, Microsoft Word, Outlook, and the Internet.
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