Quality Assurance Project

DANIEL R. JACKSON RESUME

http://www.linkedin.com/pub/dan-jackson/8/b35/b87

*** ******* ***** **.

512-***-**** abkplk@r.postjobfree.com

Liberty Hill, TX 78642

PROFESSIONAL SUMMARY

** ***** at Dell - Leading test teams performing hardware and software

qualification, quality assurance (QA) test, specializing in wireless

network system integration problem isolation and characterization of

3G - GSM/CDMA WWAN, GPS, Wi-Fi 802.11x WLAN, 4G - WiMAX and Bluetooth

UWB WPAN technologies.

. Wave Security EMBASSY Trust Suite (ETS) Development testing on Dell

products

. Strong leadership skills, managing up to 10 test technicians

. Advanced knowledge of Microsoft operating systems

. Advanced knowledge of PC system hardware, both desktops and portables

. Adept at executing ad-hoc or test cases from test plans or verbal

instruction

. Manages time wisely, calmly deals with ambiguity using sound judgment

. Adapts easily to change, embraces new situations and problems as

learning opportunities

EDUCATION, TRAINING & ACCOMPLISHMENTS

. ExecuTrain: Network + Certification, Dell Inc. Austin, TX 2005

. Microsoft Certified professional, Dell Inc. Austin, TX, 2003

. CompTIA: A+ Certification, OS Technologies & Core Hardware, Dell Inc.

Austin, TX 2003

. Executrain: Linux RedHat 6.2 System Administration, Dell C. Corp.

Austin, TX, 2000

. Introduction to Management, Staffing and Sponsor Training, Dell C.

Corp. Austin, TX, 1999

. Microsoft Education: Supporting MS Windows NT 4.0 Server &

Workstation, 1998

. In-Depth Exploration of SCSI devices, Dell Computer Corp. Austin, TX,

1997

. Computerprep: Introduction to HTML Scripting, Dell Computer Corp.

Austin, TX, 1996

. Creating Valid Test Configurations through DOE, Dell C. Corp. Austin,

TX, 1996

. Microsoft Education and Certification: Supporting MS Windows 95 and NT

Server 3.51, 1995

. Fundamentals of Project Management & MS Project Training, Dell C.

Corp. Austin, TX, 1994

. Mindshare: ISA, PCI, PCMCIA, Card bus, PnP, & Pentium Processor

Architecture, Dell C. Corp. 1993

. NASA Certified soldering training, Data General Corp. Austin, TX, 1982

. Southwest School of Electronics: Associate Degree in Applied Sciences,

Austin, TX, 1979

. Academy of Health Sciences: Graduated, Ft. Sam Houston, TX, 1975

EXPERIENCE & QUALIFICATIONS

DELL INC. Product Group Software and Solutions

Round Rock, TX

PDG Communications Development Engineering

01/1989 to 05/2010

. Development and qualification of Wi-Fi 802.11x technologies

. Development and qualification of 3G broadband technologies

Lead Tech, Portables & Desktop Development

. Test Lead, conducting test phases in a client test PC development lab

environment Software Test

. Engineering; Evaluated and qualified factory install application

scripting

. Qualified Dell System BIOS, operating system releases and upgrades

. Setup Microsoft beta test site, performed HCT & SCT suites, provided

MS Engineering error feedback

Lab Manger, Optiplex Peripheral Test

. Lab Manager, leading and scheduling project assignments for six to

eight man teams

. Responsible for equipment ordering, calibration, maintenance and

tracking

. Device characterization, integration and qualification of network

technologies

. Test communication devices to ensure conformance to product feature

requirements

. Setup and configure systems to perform customer usability testing to

industry specifications

. Assist engineering in decision process for third party beta products

supplier selection

. Proactively involved in the dynamics of quality and process

improvements within the organization

. Prepared peripheral test plans, configure systems and execute

compatibility test cases

. Planned and setup new labs, instrumental in modifying existing labs

. Fabricated client load racks using multiple network topologies

. Project Planner, scheduled qualification test cycles for peripheral

technologies

JOB HISTORY

DUPONT PHOTOMASK, INC.

Round Rock, TX

Process Equipment Maintenance Technician

1987 to 1989

. Sustaining and calibration of photo mask processing equipment

. Registration equipment; Nikon 2I, Leitz LMS 2000

. Inspection equipment; KLA-20, 70, 100, 201, 218, 219

. DRS defect repair system; Quantronix DRS I and DRS II

. Step and repeat pattern generators; GCA

. Electron Beam, Focused Ion Beam; Perkin Elmer, Micrion

DATA GENERAL, CORP.

Austin, TX

Sr. Test Technician

1979 to 1987

. Test Engineering; Assisted design engineers in developing test

equipment for peripheral devices

. Performed component failure analysis for QC Incoming Inspection

. Lead tech, PCB troubleshoot and repair, using O-Scopes, Digital

Analyzers and (ATE)

. Provided technical assistance and leadership to the display team,

managing test resources

MILITARY SERVICE:

U.S Army

Medical Specialist, E-4. Honorable discharge

1975 to 1978

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