DANIEL R. JACKSON RESUME
http://www.linkedin.com/pub/dan-jackson/8/b35/b87
512-***-**** abkplk@r.postjobfree.com
Liberty Hill, TX 78642
PROFESSIONAL SUMMARY
** ***** at Dell - Leading test teams performing hardware and software
qualification, quality assurance (QA) test, specializing in wireless
network system integration problem isolation and characterization of
3G - GSM/CDMA WWAN, GPS, Wi-Fi 802.11x WLAN, 4G - WiMAX and Bluetooth
UWB WPAN technologies.
. Wave Security EMBASSY Trust Suite (ETS) Development testing on Dell
products
. Strong leadership skills, managing up to 10 test technicians
. Advanced knowledge of Microsoft operating systems
. Advanced knowledge of PC system hardware, both desktops and portables
. Adept at executing ad-hoc or test cases from test plans or verbal
instruction
. Manages time wisely, calmly deals with ambiguity using sound judgment
. Adapts easily to change, embraces new situations and problems as
learning opportunities
EDUCATION, TRAINING & ACCOMPLISHMENTS
. ExecuTrain: Network + Certification, Dell Inc. Austin, TX 2005
. Microsoft Certified professional, Dell Inc. Austin, TX, 2003
. CompTIA: A+ Certification, OS Technologies & Core Hardware, Dell Inc.
Austin, TX 2003
. Executrain: Linux RedHat 6.2 System Administration, Dell C. Corp.
Austin, TX, 2000
. Introduction to Management, Staffing and Sponsor Training, Dell C.
Corp. Austin, TX, 1999
. Microsoft Education: Supporting MS Windows NT 4.0 Server &
Workstation, 1998
. In-Depth Exploration of SCSI devices, Dell Computer Corp. Austin, TX,
1997
. Computerprep: Introduction to HTML Scripting, Dell Computer Corp.
Austin, TX, 1996
. Creating Valid Test Configurations through DOE, Dell C. Corp. Austin,
TX, 1996
. Microsoft Education and Certification: Supporting MS Windows 95 and NT
Server 3.51, 1995
. Fundamentals of Project Management & MS Project Training, Dell C.
Corp. Austin, TX, 1994
. Mindshare: ISA, PCI, PCMCIA, Card bus, PnP, & Pentium Processor
Architecture, Dell C. Corp. 1993
. NASA Certified soldering training, Data General Corp. Austin, TX, 1982
. Southwest School of Electronics: Associate Degree in Applied Sciences,
Austin, TX, 1979
. Academy of Health Sciences: Graduated, Ft. Sam Houston, TX, 1975
EXPERIENCE & QUALIFICATIONS
DELL INC. Product Group Software and Solutions
Round Rock, TX
PDG Communications Development Engineering
01/1989 to 05/2010
. Development and qualification of Wi-Fi 802.11x technologies
. Development and qualification of 3G broadband technologies
Lead Tech, Portables & Desktop Development
. Test Lead, conducting test phases in a client test PC development lab
environment Software Test
. Engineering; Evaluated and qualified factory install application
scripting
. Qualified Dell System BIOS, operating system releases and upgrades
. Setup Microsoft beta test site, performed HCT & SCT suites, provided
MS Engineering error feedback
Lab Manger, Optiplex Peripheral Test
. Lab Manager, leading and scheduling project assignments for six to
eight man teams
. Responsible for equipment ordering, calibration, maintenance and
tracking
. Device characterization, integration and qualification of network
technologies
. Test communication devices to ensure conformance to product feature
requirements
. Setup and configure systems to perform customer usability testing to
industry specifications
. Assist engineering in decision process for third party beta products
supplier selection
. Proactively involved in the dynamics of quality and process
improvements within the organization
. Prepared peripheral test plans, configure systems and execute
compatibility test cases
. Planned and setup new labs, instrumental in modifying existing labs
. Fabricated client load racks using multiple network topologies
. Project Planner, scheduled qualification test cycles for peripheral
technologies
JOB HISTORY
DUPONT PHOTOMASK, INC.
Round Rock, TX
Process Equipment Maintenance Technician
1987 to 1989
. Sustaining and calibration of photo mask processing equipment
. Registration equipment; Nikon 2I, Leitz LMS 2000
. Inspection equipment; KLA-20, 70, 100, 201, 218, 219
. DRS defect repair system; Quantronix DRS I and DRS II
. Step and repeat pattern generators; GCA
. Electron Beam, Focused Ion Beam; Perkin Elmer, Micrion
DATA GENERAL, CORP.
Austin, TX
Sr. Test Technician
1979 to 1987
. Test Engineering; Assisted design engineers in developing test
equipment for peripheral devices
. Performed component failure analysis for QC Incoming Inspection
. Lead tech, PCB troubleshoot and repair, using O-Scopes, Digital
Analyzers and (ATE)
. Provided technical assistance and leadership to the display team,
managing test resources
MILITARY SERVICE:
U.S Army
Medical Specialist, E-4. Honorable discharge
1975 to 1978