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Manager Customer Service

Location:
La Vista, NE, 68128
Posted:
September 25, 2010

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Resume:

Steven R. Otto

____________________________________________________________________________

___________________________

**** *. ******** ***** ** #201 La Vista, NE 68128 phone: 402-740-

**** *-***l: abkpkr@r.postjobfree.com

Objective

Seeking full-time employment in the Omaha/Council Bluffs area. Strongest

abilities include various electrical and carpentry skills, excellent

customer service and strong work ethic.

Experience

Advanced Security Omaha, NE 2004 to 2010

> Security Technician

Installation and new customer walk-thrus for home security as well as

a variety of other home electrical and cable systems.

. Set up over 400 monitored security accounts forging new and

ongoing relationships with customers, customer appreciation

notes frequently received

. Ongoing evaluation and trouble shooting on new customers with

older systems

. Frequent phone, cable and video wiring installs and hook ups

. Received multiple certificates for ongoing training in panel

systems

Sroka Farms Alta, IA 1994 to

2004

> Farm Manager

Self- employed tenant responsible for 240 acre corn/bean farm as well

as 2000 head swine operation

. Planned, purchased seed, and worked from planting through

harvest as sole manager

. Managed 140 sows through breeding, delivery and all offspring to

market weight

. Successfully increased yields and production in all aspects of

the operation

. Building maintenance which included plumbing,thermostats,heaters,and motors

. Remodeled buildings for livestock

Peppie Livestock and Grain Ohiowa, NE 1991 to

1994

> Swine Manager

Self-employed operations manager for 350 sow, farrow-to-feeder

operation

. Healthy herd practices resulting in higher weaning averages and

stronger sow production

. Accurate record keeping for year end analysis

Additional Skills

Extensive knowledge of Honeywell-Demco security systems as well as numerous

tools and low-voltage wiring. Complete knowledge of Nutone and Honeywell in

home central vac systems. General plumbing and carpentry skills. Knowledge

of the greater Omaha area. Personally completed total finish of residential

basements in two new homes plus done remodeling projects.

Education

High School Graduate - Storm Lake, IA

4 yr Bachelor of Science - Iowa State University - Ames, IA



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