Audrey G. Ward

Resume of Qualifications

**** ***** ***** **.

901-***-****

Memphis, Tennessee 38125

JOB OBJECTIVE:

Seeking a challenging and responsible position in Logistics or

Systems Support with growth

potential into management.

EMPLOYMENT:

Senior Trace Representative

1997 - Present

FEDERAL EXPRESS CORPORATION

Memphis, Tennessee

Conduct research to handle inbound service calls. Identify various

types of customer issues and

Drive resolution. Determine proper methods of research for specific

type of requests.

Demonstrate written and oral communicate skills.

Deputy Court Clerk

1995 - 1997

GENERAL SESSION COURTS

Memphis, Tennessee

Prepared court reports, research clients information, process court

transactions (judgments

and costs). Responsible for collecting and analyzing delinquent

accounts, locating customers and

resolving balances due for the criminal division.

Senior Rate Clerk

1993 - 1995

BESTWAY EXPRESS

Memphis, Tennessee

Assumed duties of Traffic Manager .Made contact with transportation

companies, routed

shipments processed and audited freighted bills. Devised routing

charts, set-up rate charts,

and leveled distribution equitably among carriers to obtain

exceptional shipping services

Audrey G. Ward

Account Representative

1987 - 1993

UTHE FINANCIAL SERVICES

Memphis, Tennessee

Licensed property and casualty agent with responsibility for

servicing new existing business

accounts. Exceeded in this position through assertive sales ability,

knowledge of diversified

insurance and consistent follow-up.

EDUCATION:

Lemoyne-Owens College 1996

Degree: BBA - Management

Memphis, Tennessee

American Insurance School 1988

Certification: Licensed Insurance Agent

Memphis, Tennessee

Cheney State University 1975

Studies: Business / Science

Cheney, Pennsylvania

References Available Upon Request

Contact this candidate