Customer Service Software

Claudia Duarte

Objective

. Qualification Summary 5 years freelance Photo Editing.

. 3 years working for Studio Management as Lead Photo Editor/ Lab

Assistant.

. 4 years of experience in Interactive Media Design.

. 6 months training as an office clerk at Cameron County Department.

. Assisted and Directed photo lab personnel, meeting production

deadlines, printing, maintaining printers, maintaining server/print

station, and customer service.

. Familiar with designing, printing, interactive media, coding, and

desktop software Bilingual

Work Experience

Studio Management Inc. - Houston TX

October, 2006 - February, 2010

Lead Photo Editor/Lab Assistant

. Photo Edited various Digital images for 16 Studio121 Photography

Studios: www.s121.com, Advertising Ads, Page Parks Client

Photographs: www.pageparkes.com/corporate/

. Assist/Manage directing photo lab personnel, meeting production

deadlines, printing, maintaining printers, maintaining server/print

station, customer service

. Trained personnel: designing/printing software, editing, printing, and

maintaining printers Production Responsibilities: mounting, framing,

packaging, shipping

. Utilize designing/printing software: Adobe Photoshop CS2, Labtricity,

Darkroom, Fluid Mask, Kodak Digital Gem

Editing In Process - Houston TX

June, 2005 - present

Freelance Photo Editor/Photographer

. Photo Edited various Digital images for Clients, Personal, Friends,

Family, Events

. Photographed Clients, Personal, Events, Family, Pets

. Utilize designing/plug-in software: Adobe Photoshop CS2, Kodak Digital

Gem

. Maintain self advertisement, website updating, printing

Jenobi, Inc (TeS Multimedia) - Houston TX

November, 2005 - May, 2006

Multimedia Developer

. Captured and edited video for online, demos, TV presentation purposes

. Edited audio voice-overs for client presentations

. Recreated a 6 month interactive CD-ROM demo to an interactive flash

website in 3 months

. Utilize media/design software: Media 100, Sound Forge, Macromedia

Flash, Macromedia Director, Adobe Photoshop

Better Business Bureau Education Foundation - Houston TX

August, 2005 - September, 2005

Web Designer (Internship)

. Responsible for the redesign of the Young Consumer Advocate Program

website

. Maintained website up-to-date: www.youngconsumer.org

. Utilize a variety of designing software: Adobe Photoshop, Adobe

ImageReady, Adobe Illustrator, and Macromedia Dreamweaver

. Applied a variety of coding: HTML, JAVA, and CSS

. Perform web site tests according to planned schedules, or after any

web site or product revisions

. Evaluate code to ensure that it is valid, is properly structured,

meets industry standards and is compatible with browsers, devices, or

operating systems

. Identify problems uncovered by testing or customer feedback, and

correct problems or refer problems to appropriate personnel for

correction

. Back up files from web sites to local directories for instant

recovery in case of problems

. Design, build, or maintain web sites, using authoring or scripting

languages, content creation tools, management tools, and digital

media.

CAMERON COUNTY DEPARTMENT - Brownsville TX

September, 2001 - March, 2002

Office Clerical / Receptionist

. Responsible to answer telephone calls Respond to Lieutenants,

Sergeants, Guards, Lawyers, Notaries, Border Patrols, Recruiters, and

etc. requests

. Deliver messages also run errands within Cameron County employees

Review inmate records, file and organize

. Keep in and out logs of personnel and inmates Secure main gate

entrance

Education

The Art Institute of Houston - Houston - Texas

September, 2005

Associate of Applied Science Majoring: Interactive Media Design

Adult Continuing Education - Brownsville - Texas

January, 2000 - January, 2001

G.E.D

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