Manager Customer Service

VICKI MADLER

*** ******** **. ** ***** Rapids, IA 52405

Phone Cell 319-***-****

Cedar Rapids School District

Work History:

*** **** ****** *.*. Cedar Rapids, Iowa 52404 Phone 319-***-****/2336

Kitchen Manager (Food and Nutrition) Jefferson High School: Responsible for overseeing

kitchen staff and food preparation. In charge of ordering supplies and working with vendors

to ensure timely delivery and to provide good customer service to Parents, Students, and Jefferson

High School Staff.

MERCY CARE SOUTH -URGENT CARE

2815 Edgewood Road S.W. Cedar Rapids, Iowa 52404 Phone 319-***-****

November 2008 to Patient Service Coordinator: Provide Customer Service, greet patients and answer phone calls.

Current Computer data entry i.e.: Patient demographics, update information, patient charges and coding for

Doctor’s diagnoses and service fees.

CEDAR RAPIDS SCHOOL DISTRICT

346 Second Avenue S.W. Cedar Rapids, Iowa 52404-2099 Phone 319-***-****/2336

Head Cashier Jefferson HS: Responsible for daily reports, daily bank deposits, manage all student

and staff lunch accounts. Manage four other cashiers. Assist with lunch preparation.

Cashier Jefferson HS: Assist with lunch preparation, cashier during lunch for students and staff.

Substitute Kitchen work: Worked in various Cedar Rapids schools doing lunch preparation, serving

2003 through 2004

and cleanup.

YOUNKERS WESTDALE (SAKS, INC.)

Westdale Mall 2600 Edgewood RD SW, Cedar Rapids, IA 52404, Phone 319-***-****

Sales Associate/Display Person: Responsible for sales in house wares department, open and close cash

October 1997

registers, stock and display of merchandise. Maintained pleasant and positive work environment as

to May 2002

well as making customer satisfaction the number one priority.

DRUG TOWN (HY-VEE, INC.)

4825 Johnson Ave. NW, Cedar Rapids, IA 52405, Phone 319-***-****

Shift Manager: Responsible for store operations nights and weekends. Duties included opening and closing

August 1991

of the store, handling customer satisfaction, managing employees and all departments, running register and

to October 1993

postal reports, assisting the pharmacists fill prescriptions and relaying them to the customers.

Customer/Postal Service: Customer interface, handled returns, utility bill drop–off, to laundry and dry

December 1990

cleaning drop–off. Postal duties consisted of knowing postal regulations for all classes of mail as well as

to August 1991

registered mail.

Cashier

October 1990

ECONOFOODS (NASH FINCH, INC.)

to December 1990

387 11th Street South, Wahpeton, ND 58075

Service Manager: Responsible for all cashiers and baggers, the functioning of cash to registers, handling of

customer complaints and returns. Also responsible for the cash register drawers, daily deposits of receipts

and training new cashiers. Worked in the cash office two weekends per month writing the previous days

report and balancing the sales report.

Cashier

January 1989

to May 1989 DAN’S COUNTY MARKET (DAN’S SUPER MARKET, INC.)

446 18th Street West, Dickinson, ND 58601

General Merchandise/Health and Beauty Aid Manager: Approved and coordinated to all departmental

September 1986

ordering and buying on a daily basis, maintained an up to date inventory on all products and kept the

to October 1988

department stocked as needed. Promoted and improved the department as often as possible. Authorized to

set up and maintain pricing structures. Responsible for training the departmental personnel. Met or

exceeded quarterly budgets.

General Merchandise/Health and Beauty Aid Assistant: Assisted in the duties to described above and

developed the skills and responsibilities needed to perform as department manager. Worked part time as a cashier while training to

become manager.

September 1985

to September 1986

VICKI MADLER

461 Lewellen Dr. NW Cedar Rapids, IA 52405

Phone Cell 319-***-****

Cashier: Became familiar with cash registers, adding machines and optical scanners to while cashiering. Responsible for the cash drawer.

Maintained a high level of customer satisfaction.

Education:

High School Diploma

St. Mary’s High School, New England, ND 58647

References:

Available upon request.

Contact this candidate