Customer Service Manager
Resume:
Tasha Coleman
Objective: A challenging and rewarding position that utilizes my expertise
and allows me to acquire new skills and strengths along the way.
Employment:
Premier Bank, Overland Park, KS
Teller Supervisor/Personal Banker, October 2009-Present
Ensure customer satisfaction, paying out and receiving monies in, keeping
accurate records of all transactions, consistent compliance and
regulations, cash settlements, supervising teller staff, conducting audits,
administrative duties, vault teller, and monitor cash reports.
MainStreet Credit Union, Olathe, KS
Member Service Representative, February 2007- October 2009
Establishing new consumer accounts; checking, savings, credit cards, and
loans. Assisting management staff with teller staff approvals and
overrides, act as a paying and receiving teller, balancing vault, ATM
balancing, and providing telephone customer service.
Hy-Vee, Leawood, KS
Assistant Manager, August 2006- February 2007
Managing front line employees, scheduling front end staff, inventory
control, cash control, recruiting, interviewing, hiring staff, and maintain
a customer friendly work environment. Handling all customer complaints
and making them satisfied with the end result.
Weston Point Apartments, Overland Park, KS
Leasing Consultant, May 2006- August 2006
Perform leasing, marketing, and administrative duties. Prepare lease
documents, show prospects model apartments, and keep current residents
satisfied with their apartment. Yardi experience.
US Bank, Overland Park, KS
Teller, November 2005-May 2006
Perform cash in and cash outs, provide customer service support, sell
monetary instruments, daily cash balancing, and act as Vault teller.
Education:
B.B.A Business Administration, August 2010- May 2012
Fort Hays State University
Business Administration (pre-requisites), January 2006-May 2009
Johnson County Community College
Contact this candidate