Customer Service Manager
Resume:
Christina Beckerman
**** **** **** **., *********, PA 18104
abkp61@r.postjobfree.com
Patient, hardworking, and creative individual who performs well with a team
or independently. Rapid learner, adept at problem solving, with good
computer skills as well as a strong commitment to excellent customer
service.
Work 11/2008-09/2010 Superpetz 331
Experience
Livestock Manager Allentown, PA
Trained, educated, and supervised all associates that worked
with animals.
Provided outstanding customer service by making customers
and pets feel welcome and aided customers by locating
products they were searching for, suggesting products,
helping to choose suitable pets, and providing information.
Responsible for paperwork relating to live animals
Responsible for maintaining department appearance and
functionality
Performed all aspects of animal care
Conducted presentations for student field trips
Skills: Cooperation, customer service, patience,
independence, attention to detail, leadership,
management, Excel
09/2007-11/2008 Petco 390
Small Animal Specialist Raritan, NJ
Provided outstanding customer service - Equal to Superpetz
position
Worked register regularly
Aided in maintaining store appearance
Responsible for all aspects of small animals care including
trips for veterinary care
Aided in coordination of various store events
Conducted presentations for several student field trips
Skills: Cooperation, customer service, patience,
independence, attention to detail, mathematics
Education 08/2006-05/2007 Kansas State University College of
Veterinary Medicine
Some Professional School GPA
Completed 2 semesters but chose not to return 3.5
due to decision to change career path
Organizations Small Ruminants Club
:
Theriogenology Club
American Association of Equine Practitioners
Exotics Club
Student American Veterinary Medical Association
08/2002-05/2006 University of Illinois at Urbana-Champaign
Bachelors of Science GPA
Animal Sciences [pre-veterinary medicine]; 3.57
Chemistry minor
Organizations Pre-veterinary Club
:
Companion Animals Club
Achievements: Dean's list Fall '02
Dean's list Spring '03
Dean's list Fall '03
Other 04/2006 Companion Animals Club Walk-A-Thon
Experience
Fundraiser Champaign, IL
Worked with a group on the organization/promotion of the
event and designed t-shirts and a coloring contest for
children attending. Event rose over $2,000 for the local
humane society and was made an annual event by the club.
Spring 2006 Companion Animals Club Meeting
Presentation Champaign, IL
Gave a presentation on leopard geckos to around 20 people.
Presentation included discussion on the species' varieties,
care, and breeding. Answered questions brought up by club
members during and after the presentation.
06/2004 Study Abroad
Applied Denmark
Ethology
Nine day trip including intensive course on animal behavior.
Included, work with dogs and horses to apply what was
learned in the classroom. Clicker training was a key
element. Incredible experience which not only taught about
animal behavior, but also different cultures and respecting
others' opinions.
Technical MS Word, MS PowerPoint, MS Excel, MS Outlook, MS Works,
Skills Adobe Photoshop, internet searching
Contact this candidate