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Customer Service Administrative Assistant

Location:
Fresno, CA, 93722
Posted:
September 24, 2010

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Resume:

MEGAN CLARK

**** ***** ******* ****** • Fresno, CA 93722 • 559-***-**** • abkp5i@r.postjobfree.com

Objective

My objective is to obtain an entry-level position utilizing my education, training, and life experience in the paralegal, legal secretary or

legal receptionist professions.

Education

HEALD COLLEGE, Fresno, CA

Currently pursuing Associate of Applied Science: Paralegal, 2011.

GPA: 3.875

Attendance: 93%

COURSEWORK HAS INCLUDED:

•Reading and analyzing cases •Basic knowledge of legal terminology

•Preparing briefs •Entry into legal research using Westlaw

•Creating a mock corporate minutebook •Memos

•Creating a mock move-away order •Retainer letter

Organizations

•Fresno Paralegal Association

•NALA (via FPA)

•Phi Theta Kappa

Skills

I am a gifted communicator with proven ability to interact and form lasting relationships with, and gain trust of, colleagues and clients at

all levels. Skills acquired in the workplace:

• •

Copy/Fax/Scan Augmented and amplified filing system

• •

54 WPM Coordinated personnel files

• •

Minimal QuickBooks Operated multiple line telecommunication system

• •

Created quotes Processed material orders

• •

Performed on sight drug testing Created and implemented new company handbook

• •

Established and implemented disciplinary actions Conducted interviews with prospective new hires

• •

Filing Compilation of weightag numbers

• •

Executed shipping and receiving Used Microsoft Word, Excel, PowerPoint,

Publisher and Outlook

• Customer service via phone

Employment History

Fetch Professional Petcare Fresno, CA

Pet-sitter May 2009 - Present

www.fetchpetcare.com

• Conducted meetings with new clients to go over Fetch policies. Developed relationships with clients in order to gain

their trust.

• Composed exercise routines and other activities with pets in order to provide them with excellent care.

S & S Casino Chairs, Inc. Clovis, CA

Receptionist/Human Resources February 2009 - April 2009

www.sscasinochairs.com

• Answered phone calls, greeted clients, and scheduled appointments.

• Assisted with purchasing of supplies and helped to process client orders.

• Attempted to manage financial bookkeeping for the company using QuickBooks.

• Created revitalized company handbook and completed many human resource duties.

Allied Grape Growers Fresno, CA

File Clerk September 2008 - February 2009

www.alliedgrapegrowers.org

• Answered multi-line telecommunication system.

• Filed accounts receivable and payable.

• Filed weightags

Richard A. Spangle Air Conditioning, Inc. Fresno, CA

Receptionist/Administrative Assistant January 2004 - May 2004

http://spangleac.com

• Answered multi-line telecommunication system.

• Filed for Accounting Department.

• Greeted customers.

• Distributed mail and incoming fax.

Regency Thermographers Madera, CA

Business Development March 2002 - January 2004

www.regencythermo.com

• Customer service, via phone.

• Operated switchboard. Filed new account paperwork.

• Cold called perspective new clients.

• Opened new accounts.

John A. Barker & Associates Madera, CA

Office Assistant June 2001 - October 2001

N/A

• Filing and alphabetizing cases.

• Answering phone.

• Greeting clients.

• Maintained professional dress and demeanor.

• Operated copy machine & fax.

• Opened and closed case files for the office.

• Worked with several different attorneys and an in-office private investigator.

Salary History

John A. Barker & Associates - $5.15

Regency Thermographers - $9.50

Richard A. Spangle Air Conditioning - $10.00

Allied Grape Growers - $10.00

S&S Casino Chairs - $10.00

FETCH! Petcare - $10.00

Hours of Availability

• Current school schedule will need to be accommodated.

Monday – 8:30am – 5:30pm

Tuesday – 12:30pm – 5:30pm

Wednesday – 8:30am – 5:30pm

Thursday – 12:30pm – 5:30pm

Friday – 8:30am – 12:30pm



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