Rebecca (Becky) L. Gifford

**** **********, *******, ****** ***** • 580-***-**** • E Mail (abkp4a@r.postjobfree.com)

Qualifications Summary

Administrative Support professional experienced working in fast paced environments demanding strong organizational,

technical and interpersonal skills. Trustworthy, ethical, and discreet, committed to superior service. Confident and poised in

interaction with individuals at all levels. Detail oriented and resourceful in completing projects, able to multi task effectively.

Capabilities include:

• •

Customer Service & Relations Office Equipment Operation

• •

Word Processing & Typing Telephone Reception

• •

Computer Operations Payroll

• •

Accounts Payable/Receivable Problem Solving

• •

Filing & Data Archiving Development and team building

Experience Highlights

Management & Supervision

• Developed and implemented rotating task schedule for six analysts optimizing staff operational efficiency.

• Created detailed metrics for ninety plus (90+) receiving locations providing management with data for

budgeting and staffing.

• Constructed electronic procedural manual detailing comprehensive procedures for employees reducing training

time and improving efficiency and consistency.

• Updated operations by purchasing additional software modules for dispatching software, therefore reducing costs

and manpower.

• Provided opportunity for customer feedback by launching electronic surveys resulting in high level of customer

satisfaction

Human Resource

• Performed employee performance reviews providing management with data for employee rankings,

salary adjustments, and Variable Compensation Incentive Program awards.

• Motivated and coached team members providing guidance related to job performance.

• Incorporated rotating employee Safety Presentations with annual goals providing staff with

opportunities for personal and professional development.

• Promoted continuous learning through cross training, e learning, and company sponsored classes.

Administrative Support

• Performed administrative support to Human Resource Generalist, coordinating new hire employee

documentation and loading into SAP .

• Facilitated new employee orientation training introducing organization’s culture, standards, and

goals.

• Processed, verified, and maintained personnel related documentation, including staffing, recruitment,

training, grievances, performance evaluations, classifications, and employee leaves of absence providing

management with up to date employee data.

• Answered questions regarding examinations, eligibility, salaries, benefits, and other pertinent information

resulting in clear and accurate communication.

Employment History

SUPERVISOR, ONE CALL CENTER, ConocoPhillips, Ponca City, OK

HUMAN RESOURCE PROCESS COORDINATOR, ConocoPhillips, Ponca City, OK

DIVISION ORDER ASSOCIATE, ConocoPhillips, Ponca City, OK

REAL ESTATE ASSOCIATE, ConocoPhillips, Ponca City, OK

CONFERENCE CENTER COORDINATOR, ConocoPhillips, OK

Education & Training

Cowley College, Arkansas City, KS (2010 – Present)

Concentration in Business Administrative Technology and Human Resource Management

Technical Skills

• Microsoft Office (Excel, Word, Access, Outlook, PowerPoint)

• SAP (Human Resource, Payroll, Invoice, Travel Expense Reporting Modules)

• QuickBooks (Payroll, Accounts Payable, Accounts Receivable)

Rebecca (Becky) L. Gifford

1707 Drollinger, Wichita, Kansas 67218 • 580-***-**** • E Mail (abkp4a@r.postjobfree.com)

References

Kenneth Holmes Lisa Worley

Attorney at Law ConocoPhillips

Holmes and Yates Bartlesville, OK

Ponca City, OK Work: 918-***-****

Office 580-***-**** Cell: 580-***-****

Laura Hines Teresa Sanders

Registered Nurse ConocoPhillips

Bartlesville, OK

Ponca City, OK

Cell: 580-***-****

Home: 580-***-****

Cell: 580-***-****

Contact this candidate