Customer Service Sales

ALEX BRESOVSKI

* ****** ***** *********, ** ***** 585-***-**** ( abkp1b@r.postjobfree.com

EDUCATION

State University of New York at Fredonia

Bachelor of Science, Computer Information Systems, May 2010

Minor: Business Administration

PROFESSIONAL EXPERIENCE

ITS/Data Communications, SUNY Fredonia

Data Communications Intern, August 2009 - December 2009

( Obtained an understanding of the structure and functionality of the

University network.

( Assisted network administrator(s) with their duties including

Access Control Lists, Campus Manager, switch and router configurations,

troubleshooting routing issues, and network configurations.

Women's Christian Association Home, Fredonia, NY

Webmaster/Designer Intern, January 2009 - May 2009

( Collaborated with the board of directors to discuss new website

concepts.

( Designed, coded and tested the new layout.

( Instructed staff how to interpret html code, edit, and update

website.

( Directed and filmed commercial for the new website.

Information Technology - Advantage Federal Credit Union, Rochester, NY

Assistant System Administrator, Summer 2008

( Assisted in client and network maintenance and installations.

( Work with: Static IPs, DHCP, TCP/IP Networking, Unix, Symantec

LiveState, Symantec Ghost 12 & 14, Norton Internet

Securities, Microsoft Visio, Active Directory, Exchange Server

2007, Windows Server 2003, VoIP.

COMPUTER SKILLS

( Web: HTML/XHTML; cascading style sheets (CSS); JavaScript; PHP;

MySQL.

( Software: Visual Basic; C++.

( Proficient in Microsoft Office: Word, Excel, PowerPoint.

LEADERSHIP EXPERIENCE

Sound Services - SUNY Fredonia, Fredonia, NY

President (elected by peers), May 2007 - May 2010

( Effectively manage and work with the Sound Services team to

successfully conduct research, collaborate to solve challenges and

implement

decisions to benefit the organization.

( Conduct training in live sound reinforcement techniques and function

of equipment.

( Lead weekly meetings for officers and the general body, developing

discussion points and distributing agenda.

( Provide quality sound servicing needs for various campus and

community events.

( Able to multi-task, work well under pressure and productively

interact with a varied client base; successfully complete and delegate

tasks.

Residence Life - SUNY Fredonia, Fredonia, NY

Resident Assistant, August 2008 - December 2008

( Supervised a living area of 47 residents in a building of 200;

facilitated five educational and social programs per semester.

( Became personally acquainted with each resident on his floor and

built a rapport that will foster open communication.

( Worked in a team of five Resident Assistants and a Resident Director

to implement and encourage the development and maintenance of

community spirit and standards on the floor including social,

educational, recreational, and floor and hall council activities.

( Assisted new students in their adaptation to University life while

becoming a positive role model for residents.

Admissions Office - SUNY Fredonia, Fredonia, NY

Campus Tour Guide, August 2006 - December 2008

( Conducted daily tours to prospective students, parents, faculty, and

administrators; effectively promoted and marketed the University.

( Demonstrated excellent verbal and nonverbal communication skills;

greeted families and escorted to Open House events.

Sound Services - SUNY Fredonia, Fredonia, NY

Treasurer (elected by peers), January 2007 - May 2007

( Prepared annual budget of approximately $10,000+.

( Completed and documented purchase orders and requisition forms;

excellent ability to work under time constraints.

ADDITIONAL EMPLOYMENT

The Home Depot, Rochester, NY

Sales Associate, March 2006 - August 2007

( Maintained exceptional customer service per company standards,

generated sales, handled merchandising, and safeguarded company

assets.

( Ensured that customers received outstanding service by providing a

friendly environment, while maintaining solid product knowledge.

( Communicated with associates and customers in a team setting.

VOLUNTEER SERVICE

( Relay for Life, Open House Host, Service Club

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