Customer Service Sales

DERREN LEWIS

*** **** ****** ******** **, *****

Home Phone: 229-***-****

***********@*****.***

OBJECTIVE

To obtain a full-time position in the field of information technology

EDUCATION

B.S., Computer Science

Albany State University

Albany, GA

COMPUTER SKILLS

• Java, Visual Basic 6.0/2005

• Windows 95/98/2000/XP/Vista

• Microsoft Office, ADO.Net

EXPERIENCE

Product Tech, June 2010- PRESENT, Aarons Sales & Lease, Americus, GA

• Deliver and Return Merchandise

• Keep sales floor clean and fully stocked

• Unload shipment truck

Customer Service Representative, January 2009 – December 2009, Teleperformance USA,

Albany, GA

• Maintain customer service while navigating through various tools to solve and explain a

customer’s issue

Summer Research Assistant, May 2008 – July 2008, Albany State University, NSF HBCU

Undergraduate Program, Albany, GA

• Created a database to track test scores at Albany State University using Access 2007,

Visual Basics 2005, and ADO.Net

• Conducted research with LEGO Mindstorm NXT Robots to enhance problem solving

skills among students

• Placed first in Oral Presentation at the HBCU-UP National Conference in Atlanta, GA

(October 23-26, 2009)

Student Research Assistant, October 2006 – December 2008, Albany State University,

Historically Black Colleges and Universities – Undergraduate Program (HBCU-UP), Albany, GA

• Assisted Professor in typing reports for the Title III department

• Served as a teacher’s assistant

• Tutored students in the area of College Algebra

Stock/Sales, April 2003 – May 2006, Shoe Dept., Columbus, GA

• Sold and stocked shoes

• Opened and closed store

• Worked the register and cleaned up store

• Provided customer service and assistance

Community Service/Volunteer Experience

• Tutoring at local high and middle schools

• Food Kitchen/Salvation Army

• Little league football coach

• On-Campus

o Stadium Clean-up after home games

o Voter Registration drives

o Political Forums

ORGANIZATIONS

• Zeta Pi chapter of Iota Phi Theta Fraternity, Incorporated (Vice-President, Secretary, and

Treasurer)

• Mathematics and Computer Science Club (Treasurer)

• Florida-Georgia Louis Stokes Alliance for Minority Participation

• Center for the African-American Male

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