Jenn Hernandez 303-***-****
***** * ********** **, ******, CO 80134 abkow4@r.postjobfree.com
Professional Profile
Achieve a challenging position with a successful and growing company that
will share my passion for what is right for my clients- expand my
knowledge and utilize my skills in sales, management and operations.
Sales and Management Communication
Recruited and managed team of Able to communicate and interact
successful loan officers effectively with individuals of all
Assembled and managed operations for levels
Portfolio Lender consisting of; Cultivated good standing
underwriting, processing and relationships with new and existing
administrative staff customers
Successfully originated and
maintained mortgage pipeline above Computer and Software Skills
company average Microsoft Word, Excel, PowerPoint,
Experienced team player bringing Access and Publisher
enthusiasm and energy into group Industry software;
efforts www.salesforce.com, Wachovia
Combined 12 years experience in proprietary systems, Point 7.0 and
sales, management, and operations Loan Handler 4.2
Professional Experience
Colorado State Bank & Trust
September 2009 - Present
Senior Mortgage Banker
Sourced and cultivated new and existing Realtor relationships
Designed and implemented marketing plan for 2010
Built pipeline from past clients and Realtor base - purchase & refinance
Maintain pipeline and closing average of 1 to 1.5 million (5-8 units per
month)
Maintain company compliance standards
Completed additional training for current RESPA and Federal regulations
Application to funding ratio at 72%
Jackson National, Denver, CO
August 2008- September 2009
Internal Wholesaler
Reached Annual Territory Goal for 2009 in 4 months
Designed and implemented territory marketing plan for 2009
Maintain call stats for new prospects
Promote company products to new advisers
Maintain Top producers relationship and service levels
Create and present advisor approved seminars
Participate in company lead sales training forums
Wachovia FKA World Savings, Centennial, CO
June 2000- August 2008
Mortgage Regional Sales Consultant (August 2007- August 2008)
Responsible for the development of large Builder and Real Estate Firm
preferred lender relationships with Wachovia
Designed and implemented national marketing program
Manager 47 mortgage consultants to develop and implement strategic
relationships
Maintained active loan pipeline- with average of 4-5 funded loans per
month (750K - 1.25 m)
District Sales Manager (August 2006- August 2007)
Manage origination team consisting of 8 retail loan officers
Responsible for the business plan and development of district
Met district volume and unit targets
#1 District in 3 State region
Quality Assurance Manager (October 2003- July 2006)
Establish and maintain good standing relationships with wholesale account
executives and their broker accounts
Audited new loans for submission to portfolio underwriting- managed 5
employees
Increased application to funding ratio from 42%- 68%
Community Service Manager (June 2001- October 2003)
Managed and trained underwriting, processing and admin staff
Launched department operations and underwriting for 5 states
Personal underwriting production 130-140 files per month
Loan Origination and Processing (December 2000- May 2001)
Originated and processed mortgage loans for a team
Member of Presidents Club- top originators
Portfolio Loan Processor (June 2000- November 2001)
Successfully processed and closed 35 to 45 files per month depending on
loan volume
Organized each file for final underwriter
Completed final quality review for completion of closing documents
First Guaranty Mortgage Corporation, Ft Lauderdale, FL
April 1998- April 2000
Senior Underwriter
Responsible for the processing and underwriting of all files submitted to
the B/C portfolio department
Extensive knowledge of multiple investors
Responsible for maintaining quality of portfolio
Assisted Branch manager in bundling of loans to sell to investors
(correspondent lending)
Unified Title Company
May 1997- March 1998
Escrow Assistant/Closer
Responsible for processing of each file for escrow transactions, which
included: ordering payoffs, data entry for completion of HUD-1 settlement
statement and preparing file for final closing
Presented loan and contract documents at physical closings
Responsible for final closeout and quality review of each transaction
Education
Kaplan Professional Schools, Denver, CO
Series 6, 63 and CO Insurance License
Spring 2009
Kaplan Professional Schools, Denver, CO
CO Real Estate Broker License
February 2008
Pikes Peak Community College, Colorado Springs, CO
Business/Marketing
May 1995
Colorado Springs Christian School, Colorado Springs, CO
Diploma
May 1993
References
References are available upon request.