Robert W. Schilling
Quality Management & Operations Specialist oEPRATYOperatioSpecviasdkklajSPSPSspecialist
*** ******* ****** ********, ******* 31419
912-***-**** 860-***-**** 912-***-****
abkota@r.postjobfree.com
Continuous Improvement/Lean Manager
Qualifications Profile
Robert Schilling is an innovative, proactive, and self-starting Lean Manager powered by over two decades of extensive JIT, Lean Manufacturing, and Supply Chain Management interaction for both domestic and global projects, including value stream events, root cause analysis, standard work, 6S, TPM, 3Ps, and brainstorming sessions for cost reduction proposal creation, during his 20+years with United Technologies Corporation in Connecticut. Robert Schilling is energized to launch the next pinnacle in his quality management/operations career by providing the leadership and experience to enrich a progressive employer. Robert Schilling is assertive, disciplined, self-motivated, and results-oriented with a strong work ethic and unique professional foundation. Robert Schilling demonstrates the determination to multi-task in a fast-paced environment without compromising service quality or the target. Robert Schilling is known for resourcefulness, his passion for a lean culture, and the ability to work well under pressure while thriving in an atmosphere of challenge.
Areas of Key Expertise
1. Lean Manufacturing Operations
2. Business Process Optimization
3. Complex System Problems Troubleshooting
4. ISO/AS Auditing/Training
5. Policy/ Procedure Development
6. Safety and Environmental Awareness / Training
7. Statistical Analysis /SPC integration
8. Performance and Productivity Improvements
9. Operational Management
10. Strategic Business and Capital Plans
Career Highlights
Continuous Improvement/Lean Management: 2007-2009
United Technologies Corp., SIKORSKY Aircraft Division - Overhaul & Repair Centers Shelton and Bridgeport, CT
1. Spearheaded the enhancement of Six Sigma/Lean processes in Sikorsky’s overhaul and repair shops as well
as directed a group of 3 quality engineers, 12 NDT, UT, Fluoroscopic and A&P quality inspectors, and 11
continuous improvement facilitators within two overhaul and repair facilities.
1. Integrated value stream mapping events, Kaizen bursts, POU tooling/kitting applications, process
certification, SMED, 6S, EH&S, TPM, 3Ps, Visual Factory, and DMAIC reviews utilizing typical six sigma
tools to craft successful One Piece Flow in a complex mixed model build flow for helicopter components.
1. Championed the progression of all levels of salary and bargaining unit team building as part of a methodical
bottom up cultural change to facilitate cross-functional Integrated Product Teams.
Key Accomplishments:
1. Implemented the use of Enterprise Dash Board Metrics in order to promote standard work, reduce
inventory, and meet significant Delivery to Contract dates for reconstruction of helicopters.
1. Educated every supplier concerning Six Sigma principles utilizing Lean tools, to guarantee the supply
chain was operating at minimal overhead burdens and distributing products and services in a timely
fashion while delivering expected yields and the highest level of quality.
1. Coached other divisional black and green belts to identify, evaluate, implement, and initiate Lean projects
ranging from $1K to $10.5M.
1. Established a drug-free, FAA-controlled workplace that quickly morphed from the worst cell in the
division to a world-class Repair Center of Excellence.
1. Played a vital role as the “Train-the Trainer” facilitator; conducting training to resolve material,
people, and process issues before they could cause process work stoppages.
Cost Reduction Manager, Compression Systems Module Center: 2005-2007
United Technologies Corp., Pratt & Whitney Division Middletown, CT
1. Built Cost Reduction proposal generation teams within part families, COPQ teams, and Integrated Product Teams; recommended new proposals on proper utilization of emerging technologies and lean manufacturing standards, significantly diminishing engine build costs and operation lead times.
Key Accomplishments:
1. Cultivated more than 200 successful cost reduction ideas across multiple engine programs within a 2-year period with a total Value Stream worth over $60M in life cycle savings.
Manager Scrap and Revert Office, Manufacturing Core Group: 2001-2005
United Technologies Corp., Pratt & Whitney East Hartford, CT
1. Held accountable for achieving the greatest returns on super alloy scrap and general contractual
commitments to forging and casting revert LTA’s managed jointly with Commodities and Purchasing.
1. Directed and oversaw the entire daily activities of revert processing at multiple suppliers/melters to control costs, tolling charges, as well as implementing new part cost-saving opportunities through continuous improvement tools and lean manufacturing principles.
Key Accomplishments:
1. Assumed full P&L accountability for managing scrap sales at all CONNOP plants and GA, resulting in a $26M profit center.
Project Engineer, Compression Systems Module Center-Variable Vane Knowledge Center: 1999-2001
United Technologies Corp., Pratt & Whitney Middletown, CT
1. Rendered traditional project engineering leadership support to Integrated Product Team as well as coordinated all cost reduction efforts to Stators Product Center.
2. Engaged in military and commercial engine programs to develop common reporting formats for monthly cost reduction projects and metrics pertaining to consistent business case analysis, allowing visibility of target savings to guide tasks at the individual project level with Earned Value Standard Work model.
Earlier Career at United Technologies
Tool Manager, Overhaul & Repair Facility: 1997-1999
United Technologies Corp., Pratt & Whitney-Engine Center Cheshire, CT
Operations Manager: 1994-1997
United Technologies Corp., Pratt & Whitney-Tool Support Services/Large Commercial Engines East Hartford, CT
Senior Patent Engineer: 1990-1994
United Technologies Corp., Pratt & Whitney Legal Department, Patent Group East Hartford, CT
Senior Manufacturing Engineer Processes and Planning: 1987-1990
United Technologies Corp., Pratt & Whitney, Strategic Planning Group Middletown, CT
Overhaul And Repair Facility Production Engineer: 1983-1987
United Technologies Corp., Pratt & Whitney Southington, CT
Machinist Apprentice: 1981-1983
United Technologies Corp., Pratt & Whitney Middletown, CT
Education & Certifications
Master of Science in Technology Management, Major in Quality Systems Administration
with High Distinction in Six Sigma/Lean Manufacturing Principles – December 2002
Cumulative GPA: 3.94
Bachelor of Science in Industrial Technology – May 1981
Central Connecticut State University, New Britain, CT
Master of Business Administration in Operations Management, with High Distinction in Finance – August 1988
Master of Science in Manufacturing Management – May 1983
Rensselaer Polytechnic Institute, Hartford Graduate Center, Hartford, CT
Six Sigma /Lean Master Level Certification Program – February 2009
Six Sigma Black Belt Certification Program – December 2008
Villanova University, Villanova, PA
Awards & Recognitions
1. Recipient of 2006 Exceptional Performance Eagle Stock Award for streamlining
CSMC Engineering Cost Reduction Program.
1. Earned 2005 Special Performance recognition for establishing financial success
of Stator / Ring Case Reclamation Program.
1. Garnered the 2003 Special Performance Stock Award for Significant
Break through in a Scrap and Revert Process.
1. Played a vital role in the completion of PW-SLP 17.1 2003 requirements for
qualification as an AS9001 Internal Quality Auditor.
1. Received Major Eagle Stock Achievement Award in 2002 for innovation and
vision in completing a special revenue project.
1. Acquired Special Stock Award 2002 for major contributions to the P&W
corporate objectives.
1. Awarded with Major Eagle Achievement Award 2000 for essential assistance to
LCE business goals.
1. Appointed the ACE For The Office-Pilot Manager for Large Commercial
Engines Group in 1997.
1. Honored with Large Commercial Engines Special Eagle Award in 1997 for
Exceptional Customer Service from Japan Air Lines.
Professional Affiliations & Training
Sikorsky Materials Review Board (MRB)
Member, Society of Manufacturing Engineers (S.M.E.)
Pratt & Whitney: 5,500-Hour Tool, Die, and Gage Fundamentals Program
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