Customer Service Manager

ALLEGRA COLOMBO

*** ******* **. ****** *****, Virginia 22508 Cell: 804-***-****

***************@*****.***

Objective: Full-time position in Office Management

Experience:

*/**-*/** ******ry Coordinator COLESVILLE NURSERY

Ashland, VA

. Coordinated, scheduled deliveries

. Managed fleet of 7 trucks

. Processed customer orders, invoicing

. Answered phone for multi-line phone system

. Provided customer service, processed landscaper/vendor bids

. Assisted in plant identification, problem-solving

. Designed displays on nursery grounds

5/03-7/06 Assistant Manager SLOAT GARDEN CENTER

Kentfield, CA

. Purchased nursery stock, process special orders, invoicing

. Coordinated, scheduled deliveries

. Answered phone for multi-line phone system

. Designed displays on nursery grounds

. Created employee schedules

. Maintained plants for retail nursery

3/00-6/02 Sales Representative VAN WINDENS PUEBLO GARDEN

CENTER

Napa, CA

. Provided customer service/sales in bedding plant area

. Maintained plants, deadheading, watering, feeding

. Received and stock inventory

5/95-1/98 Office Manager UCC VINEYARDS GROUP Napa, CA

. Coordinated conferences for vineyard owners, growers

. Managed front desk, provide customer service

. Handled multi-line phone system

. Input data in Excel spreadsheets for customers, vendors

3/93-5/95 Office / Tasting Room Manager LAKESPRING WINERY

Yountville, CA

. Performed accounts payable/receivable

. Managed shipping/receiving accounts

. Maintained schedules, timesheets for 3 employees

. Assisted with wine making and bottling

Education: California Certified Nursery Professional

November, 2005

Skills: Familiar with MS Word, Excel

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