Customer Service Human Resource

Tamika L. Woodson Contact

Tel : 334-***-****

e-mail : ********@*******.**.***

Address

*** ***** **** ***** *******, Al 36027

Profile

Objective

Seeking an HR position where I can utilize my skills and knowledge with a company

that is committed to employee growth and development.

Key Skills

SAP

Internet skills

Microsoft Word, Excel, Power point

Organized and Multitasked

Highly Motivated

Education

2009 to Present

Master in Human Resource Management

Walden University, Minneapolis, MN

2005 to 2008

Bachelor in Business Management

Walden University, Minneapolis, MN (Cum Laude)

1997 to 1999

Associates in Accounting and Office Technology

Sparks Technical College, Eufaula AL

Work Experience

Cooper Lighting, Eufaula AL

Human Resource Assistant

2010- 2010

Administered the in processing and orientation of new employees to include

employee relations documentation, benefit enrollment, ID badges, SAP logon ID

Processed wage and employment verifications

Researched and responded to unemployment verifications

Maintained employment records of internal and externals hirings, transfers,

promotions, terminations, and compile reports for monthly reporting purposes.

Verified daily time and attendance for hourly employees and enter attendance codes

through verification with production

Coordinated the issuance of employee counseling statements and disciplinary

actions for review by supervisors and HR Manager

Maintained disciplinary log book and ensure counseling statements are issued in a

timely manner

Production Scheduler

2004-2010

Prepare production schedules and miscellaneous reports for the manufacturing of

Lumier Lighting and Trim Incadescent product lines according to customer service

centers and warehouse demands. Issued work orders and maintained progression

records for production lines.

Tracked past due orders on a daily basis to obtain information for monthly sales

and customer service performance reports

Collaborated with purchasing department in ordering materials to meet JIT(just in

time production)

Factory Support

2003-2004

Expedited production orders from customer service per customer's requests

Worked with purchasing department to coordinate material delivery schedules with

production demands

Installed network appliances such a printer or router;

Production Clerk

2001-2003

Verified material availability for production work orders

Dated and released production orders based on information retrieved from

purchasing

Generated a daily report for warehouse stock shortages

Receiving Clerk

2000-2001

Entered receipts for material received daily

Shipped and received inter-company manifests

Proofread daily reports for receipt errors and discrepancies

Maintained filing system for receiving documents.

Receptionist

2000-2000

Operated multi-line phone system

Sorted and distributed daily mail

Sorted and distributed weekly payroll checks

Recorded daily steel usage to generate a monthly usage report

Proofread daily material move reports and verified any discrepancies for cycle

count purposes

References

Available upon Request

Contact this candidate