Customer Service Computer

James Urban Dorris

**** ******* *** ** ***********, New Mexico 87122

*******@*****.***

PROFESSIONAL OVERVIEW

Profile Headline: Computer Profesional

Career Objective: I want to be the best at everything I do. I want a career

with huge opportunity for growth and potential. I am very motivated to

obtain a career in computers and I am willing to work my way from the

bottom up, (though I would prefer to start near the top).

Summary of Qualifications:

I work with computers on a daily basis. I have substantial computer

knowledge and skill. I have an Associate in Computer Network Systems.

Graduated with honors from ITT-Technical Institute.

WORK HISTORY

Albuquerque Pubic Schools

January 2009 - Present Substitute Teacher

Substituting in classrooms when needed. Fixing computer problems that come

up on a daily basis.

Job Functions: Childcare; Conflict Resolution; Curriculum Development; Data

Management; Information

Management/MIS; IT/Systems

Industries: Academic

________________________________________________________

Pc Parts Plus

January 2008 - December 2009 Commputer Technician

Computer repair and custom computer store.

Job Functions: Brand Management; Buying/Purchasing; Conflict Resolution;

Customer Service; Cyber Security; Data Entry; IT/Systems; Marketing; Sales

Industries: Technology; Technology - Electronics; Technology - Hardware;

Technology - Information Systems; Technology - Internet/E-commerce;

Technology - Network Administration; Technology - Other; Technology -

Software

EDUCATION

ITT Technical Institute

Associate's Degree Graduated: April 2009

Major: Information Technology - Computer Network Sys

GPA: 3.79

SKILLS

Computer Troubleshooting: Advanced (4 yrs)

Computer Networking: Advanced (4 yrs)

Computer Repair, hardware and software: Advanced (4 yrs)

Communication: Expert (10+ yrs)

Interpersonal: Expert (10+ yrs)

Customer service: Advanced (5 yrs)

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