Quality Assurance Manager
Resume:
Laurie
Krause_______________________________________________
Toledo, OH 43606
Lauriek216@buckeye express.com
Objective: To obtain a responsible and challenging position that will provide opportunity for professional
and personal growth, utilize my education and experience while making a valuable contribution to a
dynamic company.
Education:
University of Toledo
9/1984 5/1989
Bachelor of Education and Allied Professions
Therapeutic Recreation
Employment History:
Revival Outreach/LifeCare Adult Day Services, Plymouth, MI
7/2007 7/2010
Director
Responsible for all aspects of the Adult Day Program, including preparation of
budgets, proposals and limited grant writing, monthly and quarterly reports,
assisting with payroll, supervision of staff and volunteers, enrollment intakes,
billing, documenting, counseling families, event planning, working with funding
sources, preparing for audits, all marketing and networking, interviewing and
hiring new staff, quality assurance, problem solving and prevention, event
planning as well as many other day to day responsibilities.
9/1991 7/2007 HelpSource Adult Day Services, Livonia, MI
Site Manager
Oversee all the daily operations of the Adult Day Program. Duties
included performing all intakes for enrollment, documenting, marketing,
supervising recreation staff and volunteers, assisting with budgets, interviewing
new staff, educating and comforting families and members, monitor members
condition and progress, billing, problem solving, working with funding sources,
referrals, community awareness, assisting with audits, etc.
7/1991 9/1991 HelpSource Adult Day Services, Livonia, MI
Recreation Director
Created and implemented program activities and schedules. Supervised
recreation staff, developed individualized care and recreation plans for members.
10/1990 7/1991 Kelly Temporary Services, Toledo, OH
Laibe Electric, P & J Industries
Secretary/Receptionist
Duties included answering telephones, greeting customers, typing letters, filing,
data entry, etc.
5/1985 10/1990 The Ground Round Restaurant, Toledo, OH
Hostess
Responsibilities included greeting and seating guests, preparing take out
orders, handling complaints, answering telephones and organizing wait staff
sections.
Volunteer Experience:
9/2004 Present
Michigan Adult Day Services Association
Program Assistant Trainer
1987 1989
Medical College of Ohio internship (Rehabilitation)
Rescue Crisis Center
Lake Park Hospital (Long term care)
Senior Olympics
Toledo’ Organized Recreation for the Communities Handicapped (TORCH)
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