Doya Redd

**** ***** ****** **

St Louis, Missouri 63132

abkoec@r.postjobfree.com

Home: 314-***-****

Cellular: 314-***-****

Objective:

Working with and for people has been my life long journey, from retail

sales to postal carrier and presently clerical support and customer

service. I am utilizing an office pc, Microsoft Word and Excel skills,

Lotus notes and answering visitor's calls. I am proficient at customer

service, sales, and filing. I also am proficient in typing, data entry and

receptionist duties, along with retail sales. I am looking for a career in

a field in which I have become accustomed to, and enjoy which is, customer

service and office clerical. I am most interested in working for a company

in which integrity and customer satisfaction is first and foremost.

Work Experience:

Dates Employed Job Title

Company

01/2008-present Offices Services Clerk The Millennium Group

Earth City, MO

I am responsible for the office clerical work for the Fireman's Fund

Insurance Co. I assist with the receptionist, filing, indexing of the daily

mail, data entry, processing claim checks, archiving claims and processing

file requests. I respond to adjusters request for files and inquiries on

the files whereabouts. I also do mail runs, as well as shipping and

receiving of the mail.

10/2006 - 12/2007 Automation Clerk US Postal Services

St Louis/Missouri

I was responsible for operating the machines that sprays a barcode on the

mail and separates it by zip codes. Also get it prepared to ship to the

post offices for delivery. I also hand sorted the mail that was unable to

be processed through the machines.

5/2006 - 10/2006 Inbound Sales Agent Growing Family/First Foto

St Charles/Missouri

I was responsible for answering inbound sales calls from mothers who are

ordering their baby's first photo. I also assist with web postings and

customer service issues.

12/2005 - 5/2006 IRA Clerk Professional

Employment Group

St Louis/Missouri

I was on an assignment at Scottrade, in their IRA department. I was

responsible for the daily entry of the transfer checks for IRA accounts. I

also assisted with the daily processing of IRA contribution from the

branches and keyed in the data in the through the system. I did a lot of

data entry and system filing as well, as well as daily deposit entries.

4/1999 - 3/2005 Customer Service Representative AT&T

Town and Country/MO

I was an inbound sales agent for AT&T products and services. I was

responsible for assisting with setting up services and ordering products.

I achieved my sales quota to meet and was able to adhere to my daily

schedule and sales per call. I worked as a help desk agent for 2 years

helping representatives with password resets, questions on strategy as well

as helping with system issues such as logging in and rebooting the system

and troubleshooting product information. I assisted in selling DSL and VOIP

services, as well as local bundled offers. I also did batch work inputting

orders that had not been processed through the system for the other 600

representatives when there were system outages.

10/1996 - 10/1998 Clerical/Administrative Assistant Snelling

Personnel

ST LOUIS/MO

I was on call for clerical, secretarial positions, customer service and

data entry. I was assigned to several secretarial and receptionist

positions with the company.

9/1997 - 9/1998 Mail Clerk Carrier

US Postal Services

St Louis/MO

I was a mail carrier and I had to sort, bundle, collect and deliver the

mail. I also had to verify the mail, to ensure accuracy of delivery. I

handle express deliveries and certified mail.

10/1996 - 9/1997 Merchandiser

JC Penney

St Ann/MO

I worked in the children's department assisting with sales and cashiering.

I also did floor display and assisted in other departments throughout the

store, such as the shoe department and lingerie. I was a representative for

the Working Women's Convention booth for the company as well, in which we

displayed the make-up and other woman personable.

Education:

Dates Attended School Degree Location

8/1996 Sanford Brown Business College Paralegal Studies Coursework

Completed

Hazelwood - Missouri - US

6/1994 Sumner High School High School Diploma

St Louis - Missouri - US

Contact this candidate