Administrative Assistant Medical

MERCEDA MASS

**** ******** *****, **********, ** 45248 513-***-****

***********@*****.***

Goal Regulatory Records Management

Professional Experience/ Qualifications

*/**-******* *****kills, Cincinnati, OH. Full-time student of Health

Services Information Specialist program; Microsoft Office Windows XP,

understanding insurance and reimbursement, medical terminology, medical law

and ethics. Earned certifications CBCS, Medical Billing and Coding, and

CMAA, Medical Administrative Assistant, from NHA, National Healthcareer

Association, 12/09.

1/08-4/09 Independent Researcher of the changing job market and economy;

identified the skills, experience, and education needed to compete. Worked

on job search daily; collaborated with vocational counselors to plan career

change due to becoming a displaced worker. Upgraded computer skills by

daily practice and studying academic MicroSoft text; participated in job

search workshops weekly.

3/07-10/07 Talbert House, Inc/ Rewards Jail Intervention, in conjunction

with the Hamilton County Sheriff Office, Reading Rd, Cinti. Clinical

Services Provider for a residential lockdown (jail) treatment facility for

50 women offenders. Provided criminal justice services, including:

assessment, education groups, individual and group counseling, case

management. Met documentation standards for accuracy and timeliness. Passed

required competency test on electronic clinical documentation software

(CATT). Produced 50-100 electronic client progress records plus 4-10 other

required reports/plans per day. Developed community re-entry plans, linked

clients to outside helping resources.

8/06-3/07 Bare Heating and Air, Cinti, OH. Performed Light

laborer/residential rehab, interior design; acquired painting, carpentry,

landscaping skills; contributed to 24% increase in revenues over 8 months.

12/01-7/06 Greater Cincinnati Behavioral Health Services, Case Manager.

Provided psychiatric community support services to severely and

persistently mentally ill clients. Established therapeutic relationships,

assessed complex problems, selected problem-solving interventions, and

helped clients to function effectively. In conjunction with a supervisor

and team psychiatrist, assessed the client's mental health and basic needs,

determined appropriate level of care and Recovery Plan. Monitored the

treatment progress of clients, re-assessed client status and effectiveness

of interventions, revised the Recovery Plan, and advocated for the clients.

3/00-6/01 Central Clinic, LifeKeys, Cinti; School Social Worker, mental

health assessments.

10/93-12/99 The Salvation Army Family Services Bureau, Cincinnati. Licensed

Social Worker.

Education

University of Cincinnati, McMicken College of Arts & Sciences, Bachelor of

Arts Psychology

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