Sales Manager
Resume:
Jeffrey B. Wittwer
Runnells, IA 50237
Cellular 515-***-**** ***********@*******.*** Home 515-966-
2596
Career Accomplishments
March 2009-Present Hagemeyer North America
Des Moines, IA
Account Representative
Hagemeyer North America (HNA) is a business to business MRO, Safety and
Electrical distributor. My primary responsibilities consisted of increasing
sales and developing entrenchment into existing and potential customers.
. Developed and implemented a territory sales plan that met revenue
and profit targets
. Met regularly with customers in sales territory to understand their
evolving Maintenance, Repair & Operating (MRO), Safety, and in direct
inventory needs
. Educated my customers on HNA's e-commerce website to automate their
purchasing experience
. Identified and pursued new customer acquisition opportunities in
assigned territory.
. Monitored real-time opportunities at new businesses and/or business
expansion in assigned territory
. Conducted cold calls to acquire new customers in my assigned sales
territory which consisted of IA to eastern NE.
. Built productive, and mutually beneficial relationships with new and
existing customers
. Explained Hagemeyer's Value Proposition to potential customers in
assigned territory
Accomplishments
In my first year of 2009 with HNA, I developed 32 new customers that
purchase product from HNA on a regular basis.
I increased YTD sales by $228,752 which is a 16% increase in total
sales to prior year.
I improved the YTD gross margin percentage by 1.86% to prior year.
Negotiating on an $800,000 opportunity with a new customer on their
MRO and safety supplies. This will increase my YTD total sales by 58%
Pass certification for a Qualified Safety Sales Professional (QSSP) in
April 2010 by the Safety Equipment Distributors Association
Feb. 2007-March 2009 Holt Supply
Des Moines, IA
Territorial Sales Manager/Branch Manager
Holt Supply hired me to establish their new branch in Des Moines, IA. This
branch would supply American Standard/Trane residential, commercial
equipment and HVAC products to my assigned territory. My territory
consisted of the whole state of Iowa and this facility was the first
American Standard distributor in the state.
. Responsible for increasing sales and awareness of the American
Standard brand while developing a solid base of American
Standard/Trane branded heating, cooling, air conditioning and
ventilation equipment with mechanical, commercial, and residential
independent contractors.
. Developed creative strategies to grow and maintain sales volume in an
area with an influx of new major national competitors arriving rapidly
and changing the market.
. Developed substantially strong relationships with dealer base which
was critical towards sales growth.
. Assisted contractors with the implementation of new business
procedures, processes and marketing strategies that improved their
overall profitability.
. Recruited new employees and negotiated their hours and salary.
. Determined what products, sale price and inventory to stock and
determined how to market those products to separate us from our
competition.
Accomplishments
Converted and developed 3 new American Standard dealers within my
territory
Increased YTD sales by $209,000 which is a 19% increase to prior year.
I developed a marketing tool for my customers to use while doing their
in-home presentation with end users that help decrease confusion of
product match-ups, while increasing their total sales and profit.
While developing this tool, I discovered a new product to offer my
customers that differentiated them from any competition out there.
This helped increase my sales of HVAC equipment dramatically the last
year.
2003-2007 Heating & Cooling Supply
Des Moines, IA
Inside HVAC Technical Sales Manager
Communicate with customers via phone, worked in a team environment to
support outside sales staff, investigated and resolved customer application
problems, solicited sales of new HVAC products and serviced by receiving
inbound calls, maintained and built client relationships.
. Made outbound lead follow-up calls to potential and existing customers
via telephone and e-mail to sell products and services.
. Provided product demonstration to qualified customers on request.
. Emphasized on salable features, quoted prices and credit terms, and
prepared
sale orders for orders obtained.
. Tracked inventory stock levels, estimate date of delivery to customer,
based on
knowledge of lead times and delivery schedules, and coordinate
customer training.
. Built and maintained customer relationships
. Worked with outside sales representatives to keep account activities
and
literature up to date and resolve customer problems with
deliveries.
Accomplishments
My first year with H&C Supply I demonstrated my strong interest in
learning the HVAC industry and my ability to understand the technical
workings on multiple commercial and residential equipment. In 2004, I
was promoted to Technical Sales Manager where my primary
responsibility was to assist our dealers in the field with technical
support and proper installation. I assisted our dealers over the phone
with the troubleshooting of intermittent problems and qualifying
warranty issues with our equipment.
2001-2003 Cardinal Insulated Glass
Greenfield, IA
Automation /Maintenance Technician
The Greenfield facility underwent a major redevelopment program in which
all the manufacturing processes were being consolidated and relocated to
improve efficiencies. I was involved with a team in which our goal was to
help bring on line these new processes and to help the setup and
installation of the new glass assembly process. In doing so, my
responsibilities consist of machine controls and programming, setup and
tryout of new technology, and collection of data for quality assurance
evaluations.
Education
Hawkeye Community College
Waterloo, IA
Associate of Arts, General Studies, December 1999
University of Northern Iowa
Cedar Falls, IA
. Bachelor of Science in Industrial Technology, December 2001
. Manufacturing Technology with a computer aided design emphasis
. Completed OSHA training course in General Industry Safety & Health
. Recognized as a Certified Manufacturing Technologist by the Society of
Manufacturing Engineers on March 31, 2001
Computer Experience
Microsoft Office Pro-Engineer 2001
AutoCAD 2001
Cad-Key 1999 Visual Basic 6.0
Excellent References Available Upon Request
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