Customer Service Representative
Resume:
JODY L. TUSLY
OBJECTIVE
Part-time opportunity leading to full-time where I
can use computer skills and customer service
background I am also seeking room for advancement
and learning while contributing to the team.
EXPERIENCE _____________________
04/10 - 09/10 Aerotek Emp. Agency Southfield, MI
Call Center Agent/Data Entry
. Call Center work taking inbound/outbound calls
for Dialogue Marketing (a third party working
for Bank of America)
. Input data and answered questions concerning
beginning process in loan modifications.
11/08 - 01/10 Micro Center Madison
Hts, MI
Customer Service Representative/Cashier
. Started at Micro Center as a seasonal and was
hired permanently as of May 2009.
. Care for customers, handle cash, credit cards,
debits, and checks.
02/00 - 10/08 Optical Dimension
Royal Oak, MI
Optical Inspector
. Placed at Optical Dimension by Kelly Services
early in 2000 and hired full-time in February.
. Inspect lenses for cracks and special
treatment.
03/06 - 06/06 Home Depot
Madison Hts, MI
Customer Service Representative (part-time)
. Temporary position for which they hired in
March and ended in June of 2006. Duties
included customer care, handling cash, credit
cards, and checks.
10/97 - 01/00 Kelly Services
Troy, MI
Customer Service/Data Input
. Customer Service: work at NBD-Credit Fraud
taking telephone reports on lost & fraudulent
cards.
. Input computer data & ordering new cards along
with handling potential customer problems.
02/96 - 02/97 Pasquale's
Birmingham, MI
Hostess/Cashier
02/94 - 02/96 World Book Ency. Ann
Arbor, MI
Receptionist/Typist
. Answering phones, word processing, files,
office supply inventory.
. Prepare details for meetings and generate
reports.
EDUCATION
2010. Oakland Community College Royal Oak, MI
. Taking various classes working towards a
liberal arts degree.
SKILLS
Microsoft XP, Microsoft Office & WordPerfect
3015 W 13 Mile Rd. #106/Royal Oak MI 48073 . PHONE 248-***-****
EMAIL: abko61@r.postjobfree.com
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