Administrator Technician
Resume:
Joseph R Dean
Chicago, IL 60628
Phone 773-***-****
abko50@r.postjobfree.com
Objective: short term a position as a Computer Support Technician or help
desk level two, long term a position as a Systems administrator or Network
Administrator over seeing at least 1,000 workstations.
ACHIEVEMENTS, SKILLS, AND ABILITIES
Proven ability to diagnose, troubleshoot, and resolve technical problems.
Quick learner with strong working knowledge of software, hardware,
networking, and operating systems. Outstanding communication skills;
demonstrated background working well with students and coworkers in one-on-
one and group settings. Ability to install, maintain, and resolve
technical problems, for multiple operating systems.
SKILLS
Operating System: MS-DOS Operating system, Windows 9X/NT/2000/XP, Linux
Operating systems, Cisco IOS, Mac OS X.
Languages: X86 Assembly Language, C, JAVA 2 Swing, and Visual BASIC.NET.
Databases: MYSQL, MS Access.
Scripting languages: Cshell.
Software: Jbuilder, MS Word, MS Excel, MS Access, MS Internet Explorer,
FireFox, Partition Magic, Ghost, ZenWorks.
Networking: LAN & WAN, TCP/IP.
Routing Protocols: RIP, EIRGP, OSPF
Equipment: Cisco Switches 2950, 3500, 3750, 4500, 4900 series. Wireless
router configuration.
EDUCATIONAL BACKGROUND
2008 to Present Malcolm X College: pursuing associates degrees in, Computer
Information Systems.
2008 to 2009 Richard J. Daley College: Basic Certificate in Networking
Systems and Technologies.
In addition, working toward Network+, Security+, Linux+, and Cisco CCNA
certification.
AWARDS
Certificate of Course Completion Cisco Networking Academy: CCNA
Exploration: LAN Switching and Wireless, Routing Protocols and Concepts.
Chicago City Colleges: Honors list, and Dean's list. A+ certification.
WORK EXPERIENCE
06-2010 to Present
Olive Harvey College, Chicago, Illinois: Currently working in the position
of desktop support in the IT department at Olive Harvey College. Involved
with the deployment of desktop's and laptop's computers to labs for
student, offices for academic, administrative uses, and other location on
campus. General troubleshooting of PC's, and network problems. Evaluation
of hardware, and software for upgrades, fix, or disposal. Inventorying of
all PC equipment. Installing of virus protection software, and deployment
of images on new PC's workstation, and laptops. Creation of new user
accounts.
02-2010 to 6-2010
Olive Harvey College, Chicago, Illinois: worked as a intern in the computer
networking department at Olive Harvey College. Helped with the deployment
of desktop's and laptop's computers to labs for student use, and other
location on campus.
08-2007 to 08-2008
Bella Lounge, Chicago, Illinois
Dishwasher: Utilized the dish washing equipment to properly sterilize
eating utensils. Also used trash compacting equipment to eliminate waste.
In addition, to used floor care equipment to maintain facility floors, and
verified receipt of shipments and restocked stockroom shelves and was also
in charge of the preparation of the weekly and monthly inventory reports.
01-2006 to 04-2007
Target Corporation, Chicago, Illinois
Team Member: Unloaded merchandise from trailers before sorting it so it
could be move to stockroom, or utilized in restocking of store shelves.
11-2004 to 01-2006
Bella Lounge, Chicago, Illinois
Prep Cook: Helped save the kitchen money by preparing in house all breads,
cakes, ice creams, and desserts; all prepared from detailed recipes. In
addition, to also filled in when needed in other area of food preparation.
Furthermore, I utilized my inventorying skills in the preparations of the
weekly and monthly inventory reports.
06-2002 to 09-2004
Majors Restaurant, Skokie, Illinois
Computer Support/System Administrator: Installed and configured the
WINDOWS NT4, 2000, XP, family of operating systems and Linux operating
systems on all computers. Additionally, trained all employees in the
proper use of the systems; troubleshoot the network, and operating system
problems to quickly resolve them. Furthermore, was in charge of upgrading
all of the software from Office 1997 to Office XP, and also upgraded the
Linux systems from Red Hat 6.0 to Red Hat 8, and used my programming skills
to write shell scripts.
KEYWORDS: Entry-level, Systems Administrator, Network Administrator,
Technical Help Desk, Systems Support Engineer, PC Technician, Network
Support, Tech Support; IT Tech Support; Computer Tech; Technical Support
Rep; Technical Support Representative; Help Desk; IT Help Desk; Desktop
Support; Desktop Support Representative;
IT Technician; Systems administrator; Sys Admin; Systems Admin; PC Support;
IT Analyst; Call Center; Troubleshooting. TCP/IP
PERSONAL INTEREST: bicycling, chess.
Contact this candidate