Customer Service Manager

Todd C McCampbell

**** *** ******* ****** **

Athens, Ga 30605

404-***-****

Objective

Customer Service / Help Desk Associate

Summary

Conscientious, motivated worker with over 15 years in recruiting, training and supervising

staff. Strengths include excellent communication skills, a strong work ethic, able to work

with limited supervision, setting priorities and handle multiple tasks in a fast paced

environment with the ability to meet deadlines.

Experience

University of Georgia Athens, Ga 2007 current

Physical Plant Equipment Operator

• Setup and removal of equipment for special events across campus and pick up &

delivery of surplus property

• Operate 40’ truck

• Ability to communicate and interact with management and employees

Oconee County Schools Watkinsville, Ga 2005 2007

Transportation Dept. – Bus driver

American General Insurance Athens, Ga 2001 2005

Staff Manager

• Recruit, train and develop sales staff

• Supervise employees

• Develop and maintain company accounts by means of oral and written

communication

• Administer policies, procedures and plans to monitor the performance of

subordinates against measured established goals.

Outdoor Designs Landscape– Loganville, Ga 1994 2001

Owner General Manager

• Operated and maintained a full service landscape & maintenance company

• Recruited and trained workers

• Set up jobs and work schedules for employees

• Purchased materials and supplies from vendors

• Ability to operate tractors, backhoes, loaders, dump trucks, utility trucks, mowers,

power tools, bucket trucks, and a variety of landscape maintenance tools

• Performed all clerical duties involved with running a business including payroll,

budget and expenditures

Education

• Athens Technical College Athens, Ga Microcomputer specialist – Associate degree

program currently attending

• University of Georgia Athens, Ga General Studies

• Oconee County High School – Diploma received

Computer Skills & Programs

Extensive knowledge of computers and software including Microsoft Word, Excel, Outlook

& PowerPoint, Lynx and Open Source

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