Customer Service Sales
Resume:
Holland, MI ***** Phone: 616-***-****
Email: *****.********@**********.***
Linda Penaloza
Profile Summary Experienced administrative professional with a successful
career in banking, retail administration, recordkeeping,
and department assistance.
Excels at interfacing with others at all levels to ensure
departmental and organizational goals are attained.
Maintains excellent organizational, interpersonal,
research, and multitasking skills.
Experience 2006-2010 Huntington National
Bank Holland, MI
Account Relationship Associate
Assist relationship managers, vice presidents, officers,
human resources department, supervisors, peers as needed
and provide 401K support/research for call center.
Recordkeeping employee benefits and process requests daily
from both external participants and Huntington employees
(600 plans)
Sell stock accounts, keep website up to date daily with
stock information, intercept rollover accounts into plans,
balance units and cash accounts daily.
Maintain and keep participant information up to date with
Huntington Bank's HR Department.
Maintain up to date knowledge/regulations of 401k laws
and Employee Benefits
2004-2006 Huntington National
Bank Zeeland, MI
Customer Service Representative
Processed business and personal transactions for customers
Built relationships with new and existing customers while
offering new products and services beneficial to their
banking needs as well as the institution
Maintained professionalism at all times
2004-2005 Kay Jewelers Holland,
MI
Sales Specialist
Excelled in extending credit card services to customers
Responsible for marketing sales and special events within
the local mall
Continuously meeting the company sales quota on a monthly
basis
2003-2004 Finlay Fine Jewelry of
Younkers Holland, MI
Selling Specialist
Responsible for counter holding fine jewelry worth
thousands in assets
Top team player by always meeting or exceeding daily sales
quotas
Became a certified selling specialist through formal
training provided by the company
Education 2005-2006
Davenport University, declared Legal Studies with business
emphasis as major
2007-2010
GRCC pursuing major in Communications
2886 Beeline Road Phone: 616-***-****
Holland, MI 49424 Email:
Linda.penaloza@hunti
ngton.com
Linda M. Penaloza
References:
Melinda Son
Special Assets
Huntington National Bank
10717 Adams St
Holland, MI 49423
Terra Levandoski
Conversion Specialist
Huntington National Bank
17943 148th Ave
Spring Lake, MI 49456
Lanya Nolaseng
Accounts Receivable Specialist
Bradford Company
Stacey Barrett
Distribution Specialist
Huntington National Bank
10717 Adams Street
Holland, MI 49423
Debra Mossel
Business Analyst 2
Huntington National Bank
10717 Adams Street
Holland, MI 49423
Contact this candidate