Customer Service Manager
Resume:
Adreannah Bulger
Birmingham, Alabama 35217
Home: 205-***-****
primary: 205-***-****
E-mail:abko06@r.postjobfree.com
Objective: Hardworking and reliable, college student with customer service,
banking, and retail experience, seeking a position with a company in the area
of but not limited to operations, retail, customer service or administration. I
aspire to work with an organization that allows me to implement my ideas
and skills for the benefit of the organization and to work unconditionally. To
apply my knowledge and abilities as a team player that helps brings fourth
solutions.
Summary of Qualifications
*I have the ability to multi- task in a fast paced environment and work well
with others as well as independently.I am Conscientious, team-oriented and
eager to learn. I have Exceptional interpersonal and communication skills
*superior accuracy *Outstanding Customer Service/ Leadership Skills, Great
one-on-one problem solving and decision making techniques *I am
proficient in Microsoft Word, Excel, and Powerpoint
Work History:
1)BBVA Compass Bank
Job Title: Proof Operator (06/2009-01/2010)
Receives, verifies and prepares client work (checks, deposits) for proof
encoding operation and transit processing. Utilize a 10-key proof and
encoding machine to add coded information (account numbers, dollar
amounts) to client work (checks, deposits).Balance encoded work to provide
totals.
Apply multi-bank procedures as directed.
Verify out of balance transactions within bank proof work.
Write correction forms and provide appropriate documentation to resolve out
of balance items if required.
Prep work for sorter function.
Performs other work-related duties as required.
2) Wachovia Bank
200 Wildwood Pkwy
Job Title: Proof Operator (03/2008-04/2009)
Operates a proof machine, encodes, endorses checks and deposits and
performs a variety of clerical functions relating to check processing.
Responsibilities include: * Processing transactions consisting of checks,
deposit tickets, payments and other accounting transactions.
3) Mazer
6 south 41st Avenue North (Downtown)
Customer Service Cashier (Nov.2006 – 02/2008)
* Maintain and balanced cash register draw on a daily basis and filed
invoice receipts such as customer accounts (well Fargo) and will calls
* Process money, check and debit/credit transactions and charge accounts
for goods and services
* Assist in resolving customer issues by issuing merchandise credit, returns
and exchanges per store guidelines
* gained knowledge of products, services and prices to provide customer
assistance in the retail departments as assigned
* Assisted with the setup up of presentation displays in the store
Education/skills
1)Hayes High School, Birmingham, AL– May 2007
* Diploma Obtained
2)Jefferson State Community College
*Presently Enrolled
References
1)Mrs. Cynthia Nichols
Jefferson County
2)Mrs. Etter Freeman
Mazer(Manager)
3)Mr.Andrew Strode
BBVA Compass Bank Proof Dept.(Manager)
Contact this candidate