Customer Service Sales
Resume:
VERONICA A. WESTHEAD
*** ****** ***** **********, ** 15228
Phone: 412-***-****
Cell: 412-***-****
abknzh@r.postjobfree.com
PROFESSIONAL QUALIFICATIONS:
Managing client relationships
Developing customer service
Detail oriented
Extensive legal skills
Intensive research capabilities
Microsoft Office Suite
Planning and scheduling of events, meetings, and conferences.
Proven volunteer experience where leadership style facilitates
successful event planning,
Experience recruiting, training and delegating assigned tasks to a
workforce of volunteer
event supporters.
Demonstrated organizational and time management skills.
Ability to work well within a team.
Handle multiple tasks.
Identify and swiftly solve problems.
and fund-raising
WORK EXPERIENCE:
ADMINISTRATIVE SUPPORT: The Office Building 345 Mt. Lebanon Rd.,
Pittsburgh, PA 15234 2007- present
Provided administrative support for ten plus businesses.
Typing and data entry.
Time management of reports.
Researching up-to-date information for an economic report.
Meeting weekly deadlines with reports.
Scheduling appointments and meeting conferences.
Creating financial charts in excel.
OWNER: Heavenly Gardens, Inc., Pittsburgh, PA, 2005 - present
Marketed professional services to potential clients in the Pittsburgh
area.
Managed existing client relations.
Designed, installed, and maintain many gardens.
Financial management of accounts receivable and accounts payable.
Prepared legal documents including Articles of Incorporation,
Fictitious Name, and
Registration of Mark.
Prepared quarterly taxes and yearly filings.
CROSSING GUARD: Mt. Lebanon Police Department
Public Safety Bldg., Washington Rd., Mt. Lebanon, PA 15228 2-16-
06/10/21/06
Followed Police Department Rule and Regulations.
Made sure the children were crossed at the properly marked crosswalks.
Stayed aware of the surroundings for the safety of the children.
PARALEGAL: Flaherty & O'Hara, P.C. 429 Forbes Ave. Pittsburgh, PA
15219 10/00-11/02
Research liquor licenses and laws pertaining to licensees for food and
beverage facilities in all fifty states.
Developed Manager's Manuals of Rules and Regulations for on and off-
premise liquor sales covering all 50 states.
Prepared License Manual and Liquor Sales Manual for liquor license
owners in all 50 states.
OWNER: McInerney's Services, Pittsburgh, PA, 152**-****-****
Provided Paralegal services to attorneys.
Researched case laws.
Input depositions, complaints, and filings.
Provided complete bookkeeping services to small businesses.
PARALEGAL: McClure & Watkins, Pittsburgh, PA, 152**-****-****
Prepared Minutes, Letters of Incorporation, Fictitious Names, and
Articles of Incorporation.
Filings of all necessary corporation papers.
Researched case law.
PARALEGAL: City of Pittsburgh, Law Department, Grant St. Pittsburgh,
Assisted City of Pittsburgh residents by preparing a re-payment
schedule which were suitable and attainable by residents.
Drafted contracts between the City of Pittsburgh and the residents of
Pittsburgh.
Scheduled hearing dates for City of Pittsburgh business owners who
were delinquent with their Business Privilege Taxes.
Prepared all necessary papers for the attorneys prior to the hearings.
Researched precedent case laws.
BOOKKEEPER: The Art Institute of Pittsburgh, The Blvd. of the Allies,
Pittsburgh, PA 15219.
1980-1984
Posted accounts receivable.
Prepared accounts payable.
Prepared monthly balance sheets.
Assisted with student accounts.
Assisted with the input and distribution of employee's payroll.
Education:
CSI Paralegal School, Pittsburgh, PA 15219
Certificate received
Volunteer Work
CCD Teacher, St. Winifred's Parish
Mt. Lebanon PTA
Chair, PTA Health Services Program, during tenure, implemented two new
programs
References furnished upon request
Contact this candidate