Customer Service High School
Resume:
Milwaukee, WI *****
abknwc@r.postjobfree.com
KATHERINE MONTANEZ
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Profile
Dedicated to creating stable learning environment and
inspiring students to do their best.
Personable, articulate, and professional; compassionate and
positive towards achieving curriculum goals.
Objective
To secure a challenging position
Work Experience
2007 - 2010 Lighting Solutions
Milwaukee, Wisconsin
Assembler
Duties included: assembling different types of light
fixture per customer design and specifications, using many
different types of hand tools to complete the job such as;
crimpers, wire strippers, pliers, drills and screwdrivers.
Final inspection and packaging to ensure the correct
shipping labels were placed on the packages.
2003 - 2006 Boys and Girls Club of Greater
Milwaukee
Milwaukee, Wisconsin - Davis
Branch
Art Teacher
Duties included working with kids ages 6 to 18 in multiple
art projects on a daily basis. Implement fun and
educational activities. Coordinating art projects for
exhibitions and shows for competition or for displays.
Also, ordering art materials and supplies.
1999 - 2000 Chicago Express /
AmericanTrans Air
Milwaukee, Wisconsin
Ticket Counter Reservationist
Duties included checking people in to their flights,
checking baggage, claims, ticket reservations, selling
tickets, stocking and customer service.
Qualifications
Certified
Associates Degree in Travel Services
Education
2005-2006 4C - Milwaukee
Milwaukee, Wisconsin
Certified
Courses completed:
Introduction to the Childcare Profession, Fundamental of
Family Child Care, Fundamental of Infant and Toddler Care,
Universal First-Aid / Seizure Precaution, Adult and
Pediatric (Child / Infant) CPR
2000 - 2002 Milwaukee Area Technical
College
Oak Creek, Wisconsin
Interior Design
Courses completed:
Fundamentals of Interior Design, Building Construction,
Applied Interior Design, Color Theory, Introduction to
College Mathematics, Applied textiles for Interiors and
Windows, Introductory Design Studio, Interior Design Sales
Techniques, Business Accounting, Furniture History
1996 - 2000 Milwaukee Area Technical
College
Oak Creek, Wisconsin
Associates Degree in Travel Services.
Courses completed:
Communication Skills, Contemporary American Society,
Customer Service Management, Economics, Group Travel
Planning, Introduction to Microsoft Word for Windows,
Marketing Principals, Negotiation Skills for business,
Psychology of the Human Relations, Selling Principals,
Supervision, Travel Business Operations, Travel Computer
Systems (SABRE 200 HRS.), Travel Geography - Tourism,
Travel Law, Travel Sales Techniques, Travel Services,
Travel Services Internship 1&2, Personal Career Planning,
Business Writing.
1993 - 1995 South Division High School
Milwaukee, Wisconsin
High School Diploma
General Studies
Skills
Bilingual - Spanish
Computer Skilled in Windows XP, Microsoft Office, Email,
Internet and SABRE CRS - Computer Reservation System, Power
Point, Computer Literacy, Excel, Access.
References Available Upon Request
Contact this candidate