Customer Service Medical Billing
Resume:
Anna Christina Lyman
Cell: 801-***-****
Email: ***********@*****.***
Personal Strengths:
. Loyal
. Observant
. Punctual
. Organized
. Works well as a team member
. Ethical
. Problem-solver
. Committed to quality work
Interests and Skills:
I am currently earning a diploma in medical billing and coding. I enjoy the
medical field and am eager to learn more. I am constantly seeking to
improve my knowledge and skills in the health information management field.
I am a current member of AAPC.
Education:
Penn Foster Career School
Medical Billing and Coding November 1, 2010
Utah State University
K-12 School Library Media Endorsement June 30, 2009
Utah Valley University
Bachelors of Science, Elementary Education. April
27, 2007
Work Experience and Skills:
Computer Skills-Present
. Intermediate skills with Mircosoft Word, Excel, Email
. Typing skills estimated at approximately 52 WPM
. Ten-key skills
. Ability to learn new computer programs quickly and efficiently
Customer Service 2002-2009
. Provided customer service on a daily basis
. Gained customer relations skills by providing clear verbal
communication
. Solved customer problems and concerns
Cashiering 2002-2009
. Operated a cash register on a daily basis
. Counted, balanced, and managed cash and tills
. Used a ten-key calculator on a daily basis
. Organized cash, checks, and stubs
Teaching 2005-2009
. Mentored, instructed, monitored, and managed elementary children in a
classroom setting
. Recorded daily behaviors, events, and attendance
. Collaborated and communicated with parents and teachers both verbal
and non-verbal
. Planned and implemented developmentally appropriate lessons to
elementary students
. Solved problems with children and parents
. Filed and maintained confidential student records
. Answered phone calls and scheduled appointments
. Made copies, faxed, and emailed information
Photo Lab Technician 2007-2008
. Learned complex photo lab computer software
. Maintained photo lab and computer equipment
. Filed and organized customer's orders
. Answered phone calls
. Developed, printed, and organized photo orders alphabetically
. Inventoried and stocked items
. Followed safety procedures with dangerous chemicals
Employment History:
Mountainland HeadStart, Classroom Aide September 2010-Present
Mountainland HeadStart, Assistant Teacher August 2009-May
2010
Maceys Associated Foods, Cashier August 2002-November 2007/October
2008-September 2009
WalMart Inc., Photo Technician December 2007-
September 2008
Honors:
Dean's List
Utah Valley University Fall
2005-Spring 2007
References:
Richard Byrnes Carol Johnson Sabrina
Skousen
Supervisor Supervisor/Co-Worker Co-Worker
Maceys Associated Foods Mountainland Headstart,
Inc. Mountainland Headstart,
931 West State Street 264 West 300 North
264 West 300 North
Pleasant Grove, Utah 84062 Provo, Utah 84601 Provo,
Utah 84061
Phone: 801-***-**** Phone: 623-***-**** Phone:
Contact this candidate