Sales Customer Service

DEBBIE SANDERS

**** ********** *** (Arlington, Tx 76017

817-***-**** ( **********@*****.***

PROFESSIONAL SUMMARY

Successful sales professional with sales experience in the fields of

payroll software, technology and human resource services. Proven success

in meeting sales goals and creating new business opportunities. Enjoy

working with people and have strong customer relationship management

skills.

. Experienced Sales Professional

. Qualified Leader and Manager

. Strong Focus on Sales Productivity

. Proficient in Technology Sales

. Skillful Teacher & Communicator

. Accomplished Public Speaker

. Superior Customer Service Skills

. Excellent Problem Solver

. Fast Learner

. Recognized Team Player

ACCOMPLISHMENTS

Alliance Payroll Services, Inc. - Dallas-Fort Worth, TX

Sales Representative

2007 - present

. Focused sales efforts to meet and exceed quota, including

intensive cold calling, networking and re-enforcing existing

customer relationships

. Consult with existing clients and prospects to help them find

the perfect product for their needs

. Assisting clients with ongoing training; interactive

demonstration of product for prospects

Managing vendors, coordinating maintenance, fulfilling inventory levels

Cartridge World - Fort Worth, TX

Store Manager 2005 -

2007

. Generating sales for retail store

. Supervising a staff of 3-4

. Creating an environment conducive to providing excellent

customer service

. Managing vendors, coordinating maintenance, fulfilling

inventory levels

Sally White & Associates - Dallas, TX

Sales Representative

2004 - 2005

. . Generating sales for relocation services for Fortune 500

companies

. Traveling nationally to meet with relocation professionals

. Participating in trade shows

Paychex, Inc. - Dallas, TX

Sales Representative 2000

- 2004

. Top sales performer for payroll software company

. Performed 10 demos per month to new prospective deals, with 80 %

turning into new business

. Managed customer relationship with Executives and Management staff

from prospect to customer

. Experienced in selling hosted technology sales and presenting hosted

value analysis to customers

. Generated $75,000 in sales per quarter and 50% of branch business

. Appointed interim Branch Sales Manager during company acquisition

AT&T Wireless - Forth Worth, TX

Sales Representative

1997 - 2000

. Circle of Excellence recipient for top sales

. Consistently met and exceeded sales objectives of 40 phones per month

. Trained and instructed clients on equipment usage

. Negotiated pricing of equipment in a highly competitive market in a

challenging assigned territory

DEBBIE SANDERS

5311 Vermillion Trl ( Arlington, TX 76017

817-***-**** ( **********@*****.***

ACCOMPLISHMENTS (cont'd)

The Women's Center of Tarrant County - Forth Worth, TX

Trainer

1996 -1997

. Facilitated weekly classes of 10-20 clients in Job Search Program

. Prepared & maintained files on over 100 clients until program

objective met

. Coordinated with Executive Director in providing numerical statistics

for funding purposes

. Contributed articles for quarterly newsletter

ACCOMPLISHMENTS

Southwestern Bell Telephone Company - Forth Worth, TX

Business Office Manager

1978 -1985

. Supervised a team of 12-15 customer service representatives

. Trained reps on updated PUC rulings, company protocol and equipment

. Conducted quarterly sales meetings for the unit consisting of 80

representatives and 10 managers

. Served as liaison between management and union when conflict occurred

. Resolved customer complaints which had been escalated to management

level

. Implemented performance improvement plans when needed where reps fell

below satisfactory level

COMPUTER SKILLS

. MS Word, Excel, Outlook

. ACT

. SalesForce CRM

ADDITIONAL ABILITIES

. Bi-lingual in Spanish/English

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