Customer Service Sales
Resume:
Amanda M. Burkhart
Strongsville, OH 44136
USA
abkntx@r.postjobfree.com
[pic]
Dear Sir or Madame,
If you are looking for a dependable, responsible contributor who is
committed to excellence and success, then there is no need to look any
further. I would like to bring these contributions along with many others
to your company as a full time receptionist.
I have a strong background in administrative work, management, sales
and customer service. My experience in these areas will allow me to both
quickly and efficiently learn all aspects of the position in which you are
seeking to fill. I will dedicate myself to the success of your company and
bring to you the following skills that I have proven in my past work
history.
My customer service experience has made me an exceptional listener and
communicator who effectively conveys information verbally and in writing.
My sales and management experience combined has made me a goal-driven
leader who maintains a productive work environment and confidently
motivates, mobilizes, and coaches employees to meet high performance
standards. All of my past work history has made me a results-driven
achiever with exemplary planning and organizational skills, along with a
high degree of detail orientation.I strive to maintain a high level of
activity to meet deadlines, while keeping my work accurate, complete and of
high quality.
I have attached my resume, which includes my office and computer
skills, to further show you why I would be an asset to your company. Thank
you for the time you have spent reviewing my cover letter/resume. I am
looking forward to meeting with you to further discuss opportunities with
your organization. I am sure that you will agree that my qualifications
satisfy your requirements for a position within your company. If so, I hope
to schedule an interview at a mutually convenient time. Thank you for your
consideration.
Sincerely,
Amanda M. Burkhart
Amanda M. Burkhart
11839 Pearl Road #311
Strongsville, OH 44136
USA
abkntx@r.postjobfree.com
[pic]Objective: To secure a position using the skills I have acquired
to grow and advance with your company.
[pic]Work History:
2008-2010 Assistant Clinic Manager/ Administrator, Massage Envy,
Strongsville, Ohio
Provided excellent customer service to members and guests by answering
phone calls, scheduling appointments, greeting members/guests upon arrival
and handling complaints, compliments and suggestions in a timely and
appropriate manor.
Responsible for assisting in all aspects of human resource functions such
as interviewing, hiring, orientation, training, disciplining, terminating,
generating sales reports, payroll, bank deposits, inventory and ordering
supplies.
Trained all associates to meet individual and clinic closing
percentages as well as directly overseeing the associates in their
daily duties such as; answering phones, data input, filing and customer
service.
2005-2008 Server/Hostess, Falls Family Restaurant, Olmstead Falls, Ohio
Greeted all guests with enthusiasm and hospitality while building rapport
to ensure every guest a pleasant and memorable experience.
Supervised and coordinated activities of dining room staff to ensure that
patrons received prompt and courteous service.
2003-2006 Manager, Subway Restaurant, Twinsburg / Medina, Ohio
Generated, collected and reviewed daily and weekly business reports
completed by shift and assistant managers for compliance with standards.
This was in order to track and forecast sales, determine cash flow, and to
plan purchase of supplies and foodstuff.
Interviewed, hired, trained, evaluated, and terminated personnel.
[pic]Education:
Cuyahoga Community College Western Campus located in Parma, Ohio; Currently
a second
year student pursuing an Associate of Health and Sciences degree with a
major in Health Information Management.
Twinsburg High school, Twinsburg, Ohio graduate
[pic]
Office/Computer Skills:
Proficient in the following software / applications; Microsoft Office XP,
MS Word, MS Access, MS Excel, Internet Explorer, Outlook, and PowerPoint.
Ability to quickly and efficiently learn new software programs and systems.
Advanced skills in office equipment such as multi-line phone systems, fax
machines, copiers and scanners; as well as the ability to troubleshoot all
above equipment.
Typing at 60 WPM with near 100% accuracy.
Knowledge of advanced internet search techniques.
[pic]
References: Available upon request
Contact this candidate