Insurance Specialist
Resume:
Joni J. Steed
London, Ohio 43140
Phone: 740-***-****
Email: *********@***.***
Personal Summary
Motivated self- starter, works well with others, very reliable, fast learner and knows how to
multitask.
Education
Clark State Community College / Police Academy 01/2006 – 07/2006
Employment History
Enon Police Department / Police Officer 05/2009 – 03/2010
Patrolled the city streets of Enon, Ohio.
Dealt with the public.
Took all calls that were dispatched to the city of Enon.
London Police Department / Police dispatcher 06/2008 - present
Answers all non emergency and 911 calls.
Enters all data in the CAD System.
Logs fuel and license plate data in Excel.
Enters info into LEADS. (Law Enforcement Agencies Data System)
Keeps gas receipts in chronological order.
Communicates on a regular basis with Street Department and the Madison County
Sheriff’s Department, with assistance of EMS and Fire.
Does background checks for public and professionals.
Speaks with public on a regular basis.
Helps adjacent counties with missing persons, stolen vehicles and articles.
Makes contact with on call Juvenile, Adult probation officers, Children Services and Tri
County Jail as needed.
Assurant / Insurance Specialist 03/2008 – 07/2008
Reviewed various types of insurance documents.
Updated the hazard insurance lines on the clients servicing systems according to
established procedures.
Verified that policies contain acceptable coverage and disburse premium payments from
escrow accounts if required.
Made outbound phone calls to insurance agents and companies to update insurance
policies and obtain needed info.
Performed maintenance as necessary for policy changes, letters and notices.
Insured all items are processed in a timely manner to meet established standards.
Scotts / CSR / Shipping Specialist / Receiving Specialist 03/2003 – 11/2007
Answered phone calls.
Responsible for responding to customer inquiries and making sure that any problems
customers were having, were resolved, by troubleshooting with them and/or suggesting
different solutions.
Scheduled loads and unloads for different transportation companies.
Faxed and made copies of Bill of Ladings for customers, especially for customers that
had to go into Canada.
Assigned docks for forklift drivers and truck drivers to unload, load or stage product.
Created work for forklift drivers.
To input all data of product material that is being used in the warehouse, to help keep
track of what product material needs to be replenished.
Cycle count of all warehouse product.
Made a daily summary report of all materials used in warehouse.
Computer Skills
Microsoft Word
Windows 2007
Excel
Outlook
SAP
OHLEG
LEADS
Access
References available upon request
Contact this candidate