George M. Shaw

**** **** ********** *****, ****** Beach, SC 29588

843-***-****

abknlu@r.postjobfree.com

Objective

Obtain a management position at an industry-leading company where

my skills and experience can be utilized.

education and Certification

Certified: Meetings and Convention Management - American Hotel &

Motel Association

Associate Degree - SUNY Morrisville, Morrisville, New York

PROFESSIONAL EXPERIENCE

General Manager July 2010 - Aug

2010

Oceana Resorts, Myrtle Beach, SC

Oversee daily operation of hotel.

Perform duties as on site property manager and act as a liaison

between homeowners and property Management Company.

Generate yearly operational budgets for hotel and supply

information for yearly HOA budget.

Generate weekly and monthly forecasts.

Work together with unit homeowners in regards to customer

feedback and unit upgrades and renovations.

Generate room sales by utilizing internet search engines, travel

websites, social media websites, local advertisement, email

blasts, and mailing brochures to past guest guests and visitor

bureaus.

Plan projects by meeting with contractors and obtain proposals

and oversee all building renovations and upgrades.

Weekly room and maintenance inspections.

Room allotment control.

Purchase operational and maintenance supplies.

Approve and code all invoices and payroll and submit for

processing.

Responsible for hiring, training and termination of employees.

Generate weekly employee schedules

Conduct monthly supply inventory

Review monthly P&L reports and discuss any discrepancies.

General Manager October 2008 - July 2009

Strand Development, Hampton Inn Northwood, Myrtle Beach, SC

Certified in Hilton OnQ Property Management System.

Oversee daily hotel operations and outside sales.

Generate daily, weekly, and monthly forecasting.

Generate weekly sales reports to all executive management.

Room allotment control.

Follow all Hampton Inn standards and implement new standards that

are that are passed by Hilton Corporate or Hampton.

Generate room sales by utilizing internet search engines, travel

websites, social media websites, local advertisement, email

blasts, and mailing brochures to past guest guests and visitor

bureaus.

Utilizing Hilton Corporate sales tool system to design web

brochures and packages for potential customers.

Purchase all operational and maintenance supplies.

Handle customer inquiries and complaints.

Review monthly P&L statement and produce a variance report

explaining any discrepancies.

Approve and code all invoices and payroll and submit for

processing.

Make sure hotel is able to pass quality assurance inspections at

any given moment.

Responsible for hiring, training, and terminations of employees.

Assistant General Manager

December 2007 - October 2008

Strand Development, Hampton Inn Broadway at the Beach, Myrtle

Beach, SC

Oversee daily hotel operations.

Assist General Manager to create budget for following year.

Room allotment control.

Weekly employee scheduling.

Handle customer complaints and inquiries.

Responsible for hiring, training, and terminations of all front

desk agents, and breakfast hosts.

Assist in overseeing public area renovations.

Conduct weekly room and maintenance inspections.

Assist with group sales.

Approve payroll for front desk, maintenance, and breakfast

department.

Make sure hotel is able to pass quality assurance inspections at

any given moment.

Promoted to General Manager and transferred to sister property.

ccomputer knowledge

Proficient in all internet application and search engines, Excel,

Word, Outlook, PowerPoint, and various property management

systems.

languages

Fluent in English, Portuguese, and Spanish.

references

Furnished upon request.

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