DENISE KRUSCHKE

**** ***** **** ******

Milwaukee, Wisconsin 53218

Phone: 414-***-****

Email: abknjy@r.postjobfree.com

OBJECTIVE

Pursuing a position in the medical field that will allow me to utilize my

skills and educational experiences.

HIGHLIGHTS

. Great leadership and organizational skills with the ability to multi-

task in a fast paced environment.

. Fifteen plus years in customer service and strong problem solving and

customer relations skills.

. Strong work ethic and ability to learn efficiently and quickly.

. Proficient in Microsoft Office and experience with multi-line phone

systems.

EDUCATION

Sanford Brown College

West Allis, Wisconsin

Medical Assisting Diploma

. Current GPA: 4.0

. Perfect Attendance

Associate Degree of Applied Science

Currently Pursuing

EXPERIENCE

Roumani Medical Clinic

Milwaukee, Wisconsin

Externship August-

September

. Responsible for accurately recording patient vitals, chief complaint,

and maintaining patient flow.

. Managed large volumes of patient and pharmacy calls.

. Efficiently completed filing in patient charts and making

appointments.

. Professional interaction with Dr. Roumani and his medical staff to

ensure patient satisfaction.

. Dependable and relied upon to train new students.

Wisconsin Humane Society

Milwaukee, Wisconsin

Sales Associate (Volunteer)

2008 - Present

. Assist customers with item location and selection.

. Stock shelves, operate cash register, and maintain a clean and safe

sales floor.

Hy-Test Safety Shoe Service

Milwaukee, Wisconsin

Secretary 2006 -

2008

. Efficiently answered multi-line telephone system in a timely manner.

. Opened and sorted large amounts of mail on a daily basis.

. Calculated checks to match invoice totals.

. Provided internal support to sales representatives.

. Routinely sent out advertisements to companies.

. Created and prepared monthly shoe posters to promote sales and

services.

Glandt Dahlke

Milwaukee, Wisconsin

Customer Service Representative

2001 - 2006

. Handled large volumes of customer calls and inquiries.

. Accurately entered customer orders into computer system.

. Performed suggestive selling and sales support.

. Calculated produce weights of company production for payroll.

. Assisted upper management with updated weekly price changes.

Toys R Us

Milwaukee, Wisconsin

Customer Services Clerk/Department Head

1994 - 2002

. Flexibility in dealing with ever-changing customer service assistance

needs.

. Proficiency in the use of computerized cash register and inventory

systems.

. Trained and supervised new employees.

REFERENCES AVAILABLE UPON REQUEST.

Contact this candidate