Objective
To find a position in the Accounting field that will allow me to utilize my
training while enhancing my current skills with a company that offers
opportunity for advancement.
Work History
Teletech@Home
August 2010-September 2010
Englewood, CO
At Home Customer Service Representative
Take inbound calls from home for a major electronics retailer
Determine nature of customer question and transfer to correct department for
further assistance
Use multiple computer programs with a great deal of accuracy to ensure correct
transfers
Adhere to strict call handling guidelines
Adhere to scheduling
Understand a variety of customer issues and deal with appropriately
Emergency Road Service
Oct 2008-July 2010
Lordsburg, NM
Office Manager
Balance daily checking transactions handling large amounts of cash with
honesty and integrity
Maintain Accounts Receivables/Payables
Maintain and authorize weekly Payroll
Enter transaction data into QuickBooks
Assist owner with answering phones and dispatching service calls
Handle and reconcile Accounts Receivables COM Checks for 100+ major trucking
companies
each month
Perform Customer Relations duties between owner and trucking companies
Menzer Law Office
Jul 2008-Oct 2008
Blackwell, OK
Office Clerk
Enter client information into database for preparation of bankruptcy documents
Assist with answering phones and day to day office duties
Maintain legal files
Mosaic Care Homes, Winfield, Kansas
June 2004-January 2008
Accounting Specialist
Maintain accounts payables
Reconcile accounting reports
Maintain 25 checking and 10 petty cash accounts for disabled clients
Assist Business Manager with yearly budget preparation
Prepare monthly bank reconciliations for all client checking accounts
Manage repairs and maintenance for a fleet of 15 vehicles and 10 group homes
Prepare monthly reconciliation of over 25 purchasing cards
Professional Education
Dates of Attendance : October 2009-Present
Strayer University Online, Washington, DC
Pursuing Master of Science in Accounting with an emphasis in Accounting
Information Systems
Currently hold a GPA of 4.0
Expected graduation date of 2012
Academic Education
Dates of Attendance : January 2007-May 2009
Kaplan University Online, Chicago, IL
Graduated Cum Laude
Bachelor of Science Degree in Accounting
Dates of Attendance: August 1999 -May 2002
Cowley County Community College, Arkansas City, Kansas
Honor Roll Mention
All American Scholar
National Dean's List
Associate of Arts in Accounting
Software/System Skills
Extensive knowledge of Microsoft Office 2003 and 2007
Extensive knowledge of Microsoft Word and Open Office word processing software
Experience working with PeopleSoft Accounting Software
Working knowledge of Quicken and QuickBooks Software
Knowledge and experience in using PowerPoint, fluent in Excel
Fluent in the use of the internet, email, IM, PC, laptop, notebook, and
multi-line phone systems
Some familiarity with Dispatching service calls
Familiar with standard office machines including postal machines
Able to troubleshoot most minor computer issues
OTHER CONTRIBUTORY SKILLS
Very organized and able to multi-task well
Specialize in area of Accounts Receivable/Payable
Adept at filing both alphabetically and numerically
Polite to and considerate of others and their property
Dependable, reliable, and honest
Positive personality
References available upon request.