Customer Service Manager

***** ****** **** **** ************, Mo m*****

314-***-**** abkned@r.postjobfree.com

Cynthia m. becker

objective

To find a challenging and rewarding office position.

SUMMARY OF QUALIFICATIONS

Excellent Customer Service Skills

Dependable and Organized Person

Management Experience

Professional and a Team Player

Work of experience

April 5' 10 to July 13' 10 Chesterfield Fence

Company Chesterfield, MO

Receptionist/Front Office Assistant *

* Took all incoming calls and directed them to the proper

department.

Processed all credit

card payments and entered all data into the compute from

website and sales professionals. Provided customer service

for the front lobby clients.

March 19' 06 to April 3' 10 Brooking Park

Chesterfield, MO

Beauty Salon Owner/Manager

* I have managed two salons for Brooking Park for five years.

I scheduled people for appointments and processed billing

every two weeks for one hundred and forty people. I have

supervised two employees for many years. I make sure that the

quality of customer service is up to the standards of

Brooking Park and I see that it is run very professionally.

February 1'05 to March 15'06 Diversified Financial Services

Chesterfield, MO

Account Executive

( Responsible for handling accounts all over the United

States. I processed new accounts on the computer and

serviced calls from the sales reps in the field. All files

were kept in a detailed manner and needed to be very

organized. I also sat in at lunch duty for the receptionist

to answer and direct calls to the proper person.

( I handled accounts all over the United States. I processed

new accounts on the computer and serviced calls from the

sales reps in the field. All files were kept in a detailed

manner and needed to be very organized. I also sat in at

lunch duty for the receptionist to answer and direct calls to

the proper person.

1992-1993 Meramec College Chesterfield, Mo

. 1 year of college

1988-1992 Parkway Central Chesterfield, MO

* High school Diploma

Extracurricular activities

Helping out the elderly residents in activities department

REFERENCES

Cynthia Koch 314-***-**** Human Resource Manager at

Brooking Park

Michelle Bockersette 314-***-**** Friend /

Character Reference

Dale Dicker 314-***-**** Friend /

Character Refernce

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