Customer Service Sales
Resume:
Norman “Cameron” Busey
Omaha, NE *8152
abkne3@r.postjobfree.com
Objective: To apply and further develop customer service skills in many areas and increase my knowledge of
effective customer focus and business communications.
Summary: Excellent customer service skills. My work history focuses in a mixture of sales, especially
wireless, and customer service environments. I have always been committed to my work and coworkers and
am a resourceful, dependable team player with a positive attitude. I am a fast learner capable of operating
with or without supervision in a seasoned, responsible, and professional demeanor.
Hour Preference: 25-40 hours per week
Availability: Weekends are open, have some availability restrictions during fall/spring due to school
constraints. Willing discuss in detail.
Best Time To Contact: Anytime before 5:00pm
EXPERIENCE
Retail Sales Associate/Manager
“21 Century Smoking” 10000 California St 68114 Omaha, NE
May of 2010-Present
•General office responsibilities
•Assisting customers in purchasing electronic cigarettes
•Demonstrating product
Retail Sales Associate
“Rosetta Stone” 10000 California St 68114 Omaha, NE
October of 2009-April of 2010
•General office responsibilities
•Assisting customers in purchasing Rosetta Stone software
•Demonstrating Rosetta Stone software
•Continuing to acquire knowledge on new products and procedures
•Ability to sell in a team environment and maintain monthly sales quotas
Jewelry Advisor
“Greenberg’s Jewelers” Mall of the Bluffs Council Bluffs, IA
March of 2009-June of 2009
•General office responsibilities
•Assisting customers in purchasing, repairing, and ordering jewelry
•Maintaining a constant customer follow-up database
•Continuing to acquire knowledge on new products and procedures
•Ability to sell in a team environment
•Perfect attendance
Retail Sales Associate
“Qwest Communications” 3001 S 144th Street Omaha, NE 68144
August of 2008- February 2009
•General office responsibilities/ Kiosk closing and opening duties
•Assisting customers in purchasing cellular phones (Verizon), and the set up of new high speed internet,
home phone, and DirecTV services
•Minor cash handling/ cashiering
•Maintaining a clean and organized environment
•Continuing to acquire knowledge concerning product updates, service and feature changes, promotions,
pricing, and competitor products and pricing
•Ability to work alone (approximately 30%) and operate efficiently without constant supervision
•Customer service, including billing and technical issues
•Following up and telemarketing to prospective customers
•Compliance with monthly mystery shop
•Ability to meet predefined sales quotas each month
•Perfect attendance
Retail Store Sales Consultant
“AT&T Communications Connection” an AT&T authorized dealer 3434 S 144th Street
Omaha, NE 68144
January of 2008-March 2008
•General office responsibilities
•Assisting customers in purchasing cellular phones, accessories, and the set up of new service
•Minor cash handling/ cashiering
•Maintaining a clean and organized environment
•Continuing to acquire knowledge concerning product updates, service and feature changes, promotions,
pricing, and competitor products and pricing
•Ability to work alone (approximately 50%) and operate efficiently without constant supervision
•Customer service, including minor billing and technical issues
•Perfect attendance
Retail Store Sales Consultant
“The Spot” a Cricket Wireless authorized dealer 4652 Dodge St, Omaha NE 68132
December of 2005-October 2007
•General office responsibilities
•Assisting customers in purchasing cellular phones, accessories, and set up of new service
•Cash handling/ Cashiering
•Some ordering/ inventory responsibilities
•Maintaining a clean and organized environment
•Continuing to acquire knowledge concerning product updates, service and feature changes, and
promotions
•Ability to work alone (approximately 50%) and operate efficiently without constant supervision
•Customer service, including minor billing and technical issues
•Minor new employee training responsibilities
•Exceeded monthly sales goals on a constant basis
•Perfect attendance
EDUCATION
University of Nebraska at Omaha
6001 Dodge St. Omaha, NE 2005-Present
•Recipient of a full academic scholarship
•Expected graduation date: December 2010 (BS in Business Admin/Econ)
•118/125 completed credit hours
•Cumulative GPA 3.1 (transcripts available upon request)
•Currently Majoring in Economics, which includes curriculum in accounting,
marketing, communication, and general coursework
Northwest High
8204 Crown Point Ave. Omaha, NE 2001-2005
•Graduated June of 2005
REFERENCES
•Andy Glenn, Manager “Rosetta Stone” 402-***-****
•Keith Jensen, Manager “Greenberg’s Jewelers” 402-***-****
•Ryan Peterson, Asst. Manager “Greenberg’s Jewelers” 319-***-****
•Maggie Bohn, Lead Sales Associate “Qwest Communications”402-***-****
•CJ Green, Manager of “ATT Communications Connection” 402-***-****
•Katie Rylee, Asst. Manager of “The Spot” 402-***-****
Contact this candidate