Manager Customer Service

Erin M. Fisher

**** ****** *** **.

Blacklick, OH 43004

P : 614-***-****

************@*****.***

Experience

Senior Assistant Manager

Cinemark Movies 16, Gahanna, OH 1998- 2010

As First Assistant Manager I was responsible for training and

development of assistant managers.

Recruited and hired as well as evaluated employees.

Created weekly schedule for a staff of over 60 employees.

Managed floor staff and provided outstanding customer service

on a daily basis.

Facilitated accounts receivable/payable for theater.

Accurately processed and managed stock orders, change orders,

and promotional materials.

Performed daily and monthly inspections to ensure standards

set forth by the company were maintained.

Hired as regional special projects trainer responsible for

onsite visits and training of all management personnel on new

point of sale operating system.

Assistant Production/Traffic Manager

Isomedix, Groveport, OH 1995 - 1998

Received and verified Customers product.

Created production run for Customers product.

Performed daily readings of dosimeters from production run to

verify radiation received was to Customers specifications.

Met weekly with Quality Assurance Manager and Production

Manager to insure all product parameters were being met.

Trained with Facility Safety Manager on the safety in and

around the Cobalt pool as a requirement for The Nuclear

Regulatory Commission (NRC)

Assisted when needed with loading product into carriers for

production run.

Assured product was shipped back to the customer in a timely

manner.

Education

Westerville South High School 1991 Diploma

Military Columbus State Community College Two years

U.S. Navy 1990-1993 Honorable Discharge

References Available upon request

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